What are the responsibilities and job description for the Vice President Operations position at WIS Watch Straps?
VP of Operations - Watch Innovation Straps ( WIS )
📍 Dallas, TX – In Office
đź’Ľ Contract to Hire| $40K with Commission | Growth Opportunity
WIS Watch Straps is a growing luxury watch strap and accessories brand focused on premium materials, precision fit, and exceptional customer experience. We’re looking for a motivated, high-energy team member to join our small business and help us scale.
This role is perfect for someone who enjoys working in a fast-paced environment, thrives in a hands-on setting, and is excited to wear multiple hats across operations, eCommerce, and marketing.
As a key member of the WIS team, you’ll support both daily operations and brand growth. Your responsibilities will include:
Key Responsibilities:
- Shopify & Website Management
- Manage product listings, pricing, & collections
- Update site content ( banners, product images, SEO, & more )
- Support ongoing site improvements and basic troubleshooting
- Fulfillment & Shipping
- Integrate Shipping Software to other Shopify stores
- Inventory Management
- Pick, pack, and ship orders
- Create systems & processes for scale
- Customer Service
- Respond to customer inquiries via email & social DMs
- Help customers with sizing, fitment, and product selection
- Handle returns/ exchanges with professionalism
- Support occasional in-store walkins
- Social Media Marketing
- Assist with content creation and posting (Instagram, TikTok, Facebook, Pinterest, etc)
- Help execute campaigns, promotions, and product launches
- Support influencers/ UGC outreach & community engagement
What we are looking for:
- Self starter who doesn't need constant direction
- Organized and dependable with strong attention to detail
- Confident in communicating with customers and representing a luxury brand
- Excited to grow with a fast-moving business
- Passionate about fashion, luxury accessories, and lifestyle brands
- Problem solver, willing to learn and grow
Qualifications
(Not all are required, but strong candidates will have most of the following)
- Marketing & social media background
- Shopify experience
- eCommerce fulfillment or operations experience
- Experience with software tools like Canva, Klaviyo, Instagram, etc.
- Passion for watches, fashion, or luxury retail
- Strong communication, organization, and follow-up skills
- Bachelor's degree in Business, Sales, or Marketing is a plus
Why Join WIS?
- Be a key player in a rapidly scaling brand with global reach
- Work directly with the founder in a fast-growing luxury brand
- Real opportunity to grow into a larger role as the business scales
- Hands-on role where you'll gain experience across operations, marketing, and ecommerce
- Contribute to a brand known for innovation, quality, and customer loyalty
Compensation
- $40k commission (1099 contractor to hire. 90 day evaluation period)
- Advancement: Opportunity to transition into a full-time executive role
Requirements
- Local to Dallas, TX
- Must be available for in-showroom 4 days minimum per week
- Startup mindset — willing to wear multiple hats and thrive in a growing company