What are the responsibilities and job description for the Sales Manager position at WireMasters?
Brief Description
Basic Function: Lead, Manage, Support, and Train the Account Executives towards meeting and exceeding corporate goals related to revenue and profit growth. This includes, but is not limited to, meeting with each AE on a regular basis to review their performance to forecast and to identify training and additional support that is necessary to assist each AE in their efforts to achieve their sales goal. This position will work cross functionally with the Regional Account Manager (RAM), Business Development Manager (BDM), and Product Management (PM) groups to achieve company sales objectives.
Responsibilities
Basic Function: Lead, Manage, Support, and Train the Account Executives towards meeting and exceeding corporate goals related to revenue and profit growth. This includes, but is not limited to, meeting with each AE on a regular basis to review their performance to forecast and to identify training and additional support that is necessary to assist each AE in their efforts to achieve their sales goal. This position will work cross functionally with the Regional Account Manager (RAM), Business Development Manager (BDM), and Product Management (PM) groups to achieve company sales objectives.
Responsibilities
- Create and manage an annual bookings top line and gross profit revenue targets broken down into monthly performance requirements for all managed AEs that aligns with corporate growth objectives.
- Meet on a regular basis with each assigned Account Executive to review performance to forecast, sales training development, and performance against all applicable Strategic Account Plans.
- Provide training, strategic guidance, and other support necessary to assist each Account Executive in meeting their targeted sales and profitability goals.
- Participate as a member of the Sales Management Council. Supporting the council’s objectives of training, communication, alignment of the sales team globally with corporate priorities and the development of strategic go-to-market strategies.
- Work cross functionally with RAMs, BDMs, PMs, and Sales Support Managers to execute sales strategies to meet corporate objectives.
- Hold Account Executives accountable to corporate rules and polices and appropriately and in a timely manner direct, correct and discipline Account Executives when necessary.
- Prepare and present executive presentations on WireMasters inventory management solutions.
- Work to produce the highest level of measurable output from the sales personnel under your direction.
- Leverage industry knowledge and contacts to source new customers and sales opportunities.
- Travel to customer locations to present company products, services, and pricing information in a professional manner.
- Assist in contract negotiations and pricing negotiations with WireMasters customers to close opportunities in line with corporate policies and objectives.
- Ensure team members utilize company CRM tools to manage accurate and up to date sales contacts, customer account information, sales activities and to drive actions to closure.
- Follow up with sales leads generated through incoming calls, advertising campaigns and other promotional efforts.
- Apply technical knowledge of company products and services to best meet customer needs.
- Maintain appropriate records for the development of sales forecasts for each customer.
- Understand and support company sales policies and procedures to provide proper and effective service to all customers and foster the development of long-term business relationships.
- Assist in resolving customer complaints in a timely manner, notifies management of problems and suggests corrective actions.
- Collect and report competitive information to management.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Attend training activities and trade shows on behalf of company to present information regarding company products and services.
- Support WireMasters Core Values; Service, Gratitude, Excellence, Quality, Integrity, Family.
- This list is not to be considered comprehensive and WireMasters Management retains the right to modify the contents of this document at any time. Other duties may be assigned by WireMasters Management.
- High School Diploma or equivalent with 10 years of experience. Bachelor’s degree in business or engineering preferred.
- Strong Analytical and Microsoft Excel Skills.
- Strong Forecasting Skills.
- Strong written, technical, and oral communication skills.
- Negotiation Skills.
- Organization, planning, and time management skills.
- Customer Service and Customer Relations.
- Executive Presentation Skills.
- Professionalism.
- Travel 15-30%