What are the responsibilities and job description for the Front Desk Receptionist position at Wiregrass Wound and Amputation Prevention Center?
Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service, managing office operations, and ensuring smooth daily activities. The ideal candidate will possess strong communication skills, proficiency with office management tools, and the ability to handle multiple responsibilities efficiently.
Duties
- Greet visitors and clients promptly and professionally, creating a welcoming atmosphere
- Manage multi-line phone systems, directing calls accurately and courteously
- Schedule appointments, manage outside testing for patients, scan insurance cards/ office notes daily.
- Handle incoming and outgoing correspondence, including emails and mail processing
- Support office management tasks managing supplies, and organizing files
- Provide exceptional customer service by addressing inquiries and supporting client needs
Skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong computer literacy with excellent typing speed and accuracy
- Experience with multi-line phone systems and professional phone etiquette
- Excellent organizational skills with the ability to prioritize tasks efficiently
- Attention to detail
- Customer service expertise with a friendly demeanor and problem-solving abilities
- Previous experience in medical or dental reception is advantageous but not required
- Strong time management skills to handle multiple responsibilities seamlessly
This position is ideal for candidates who are proactive, detail-oriented, and committed to providing outstanding administrative support in a professional setting.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15