Business Intelligence Analyst

Company Description

WiQo® US, Inc. is the U.S. subsidiary of WiQo®, a leading skincare company from Trieste, Italy, known for its innovative, non-invasive approach to aesthetics. Combining PRX Professional™ treatments and WiQo® personalized skincare, the company provides products that promote skin regeneration and rejuvenation. Founded in 1994 by dermatologist Dr. Rossana Castellana, WiQo® has over 20 years of rigorous safety and efficacy testing. Its skincare solutions, such as PRX Derm Perfexion and PRX-PLUS, are trusted for building confidence through healthier skin.

Role Description

Role Overview

We are looking for a curious, data-driven early-career professional to join as our founding Business Intelligence Analyst. This is a “second-job“ opportunity — we expect you to have 1–2 years of real experience and be ready to own data end-to-end across our organization. You will be the single source of truth for data across HubSpot, Shopify, and QuickBooks, and you will build the dashboards, KPIs, and reports that power our finance, sales, education, and operations teams.

Critically, we want someone who actively uses AI agent tools in their workflow. You should be comfortable leveraging tools like ChatGPT, Claude, Notion AI, or similar AI-assisted platforms to automate repetitive analysis, generate insights faster, and build scalable reporting — not someone who is just curious about AI, but someone already doing it.

AI & Technology Proficiency (Required)

•     Strong, hands-on understanding of AI agent tools (e.g., Claude, ChatGPT, Gemini, Notion AI, or similar)

•     Ability to use AI to automate data cleaning, report generation, and insight summarization

•     Experience building or adapting AI-assisted workflows for business analysis

•     Comfortable evaluating and adopting new AI tools as the landscape evolves

•     Proficiency in HubSpot, Shopify, and QuickBooks (or eager to master all three quickly)

•     Excel / Google Sheets power user; experience with a BI tool (Looker, Power BI, Tableau, or similar)

•     SQL knowledge is a strong plus; Python or no-code automation tools are a bonus

Data Integrity & Systems Management

•     Own data accuracy and consistency across HubSpot, Shopify, and QuickBooks

•     Build and enforce data validation rules, deduplication standards, and field-mapping protocols

•     Monitor data pipelines and catch discrepancies before they reach reports or leadership

•     Create and maintain a shared data dictionary with clear definitions for all metrics

Finance Support

•     Calculate and track COGS across product lines and time periods

•     Build financial forecasting models and scenario planning tools

•     Develop financial KPIs and dashboards for leadership (margin, revenue targets, burn rate)

•     Support monthly and quarterly close with reconciled data exports from all platforms

Sales Support

•     Design and maintain sales KPI dashboards: pipeline, close rate, deal velocity, quota attainment

•     Analyze customer behavior: purchase frequency, lifetime value, churn signals, segment trends

•     Track regional and territory performance vs. goals; surface over- and under-performing areas

•     Deliver weekly data packages and forecast visibility to reps and sales leadership

•     Identify upsell, cross-sell, and retention opportunities from behavioral and transactional data

Education Support

•     Collect and manage class attendance, enrollment, and completion data across all programs

•     Track participant engagement metrics and class capacity utilization

•     Log and report adverse events related to education programs in compliance with applicable standards

•     Maintain a structured Q&A data repository from classes to identify trends and improve content

•     Generate periodic education reports to support program review and leadership decision-making

Reporting & Dashboards

•     Build and maintain self-serve dashboards for each department: finance, sales, education, operations

•     Create a consolidated executive dashboard with cross-functional KPIs for leadership

•     Establish a reporting cadence (daily, weekly, monthly) tailored to each team’s needs

•     Present findings clearly to non-technical stakeholders including the CEO

Qualifications

Required

•   1–2 years of experience in data analytics, BI, or a related role (second job, not entry-entry)

•   Under 30 — we are building a young, high-energy team

•   Active daily user of AI agent tools in a professional context

•   Solid grasp of financial metrics, COGS, and basic forecasting

•   Strong attention to data accuracy, definitions, and documentation

•   Clear communicator who can translate data into plain language

Preferred

•   Experience with HubSpot CRM, Shopify, and/or QuickBooks

•   SQL or Python for data transformation

•   Background in sales operations or revenue operations

•   Experience supporting education, training, or healthcare programs

•   Familiarity with adverse event reporting frameworks

•   Experience building or managing BI dashboards end-to-end

What We Offer

•     A seat at the table — you will report directly to the CFO and influence company strategy

•     Full ownership of the data function from day one

• •     A team that values speed, curiosity, and entrepreneurship