What are the responsibilities and job description for the SERVICE DESK LEAD L1 position at Wipro?
Job Description
Desktop Support
Skills:
- Working experience with IT hardware such as desktops, laptops, printers etc.
- Basic networking knowledge
- Professional level knowledge of MS Windows (Client and Server), MS Office, M365 and other typical desktop applications
- Excellent communication skills, both verbal and written
- Excellent command of English language, both oral and written, additional languages are a plus
- Working knowledge of general IT related Business Administration Processes
- Ability to create and maintain professional business relationships
- Basic problem solving
- Ability to meet deadlines and manage stress effectively in high-pressure situations
- Ability to self-motivate with a positive attitude
- Driven to develop new skills
Mandatory Skills: TIS Service Desk .
Experience: 3-5 Years
.
The expected compensation for this role ranges from $45,000 to $121,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Salary : $45,000 - $121,000