What are the responsibilities and job description for the Administrator L2 position at Wipro?
Job Description
Job Title: Administrator L2
City: North Little Rock
State/Province: Arkansas
Posting Start Date: 12/4/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Job Description
Desktop Support Engineer / Administrator L2
Responsibilities
- Guide customers to download applications and use computer peripherals devices.
- Provide technical assistance to the clients regarding any operating system issues.
- Communicate with the clients to dig into the real problem. Conduct screenshare sessions if required
- Personalize new applications regarding client issues.
- Ensure all the desktop computer systems are working properly.
- Troubleshoot any problems regarding software and hardware computer support.
- Troubleshooting hardware, software, and network issues.
- Regular maintenance of organizational assets (computers, laptops, peripherals)
- Responsible for maintaining records of issues and solutions, user trainer, basic network support, emergency support, security compliance etc.
- Bachelor's degree in computer science, Information Technology, or relevant field.
- Proven experience of working as a Desktop Support, Technical Support Specialist, or a related role.
- Exceptional knowledge of working with Windows/ Linux and Mac OS systems.
Mandatory Skills: Desktop Support .
Experience: 1-3 Years .
The expected compensation for this role ranges from $34,500 to $76,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Experience: 1-3 Years .
The expected compensation for this role ranges from $34,500 to $76,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Salary : $34,500 - $76,000