Office Manager

Wipfli is assisting our client, Griffin Automotive Group, a family-owned dealership proudly serving Milwaukee and surrounding areas since 1998, with the recruitment and selection of an Office Manager for their Milwaukee location.   Griffin Automotive Group is seeking a reliable and attentive Office Manager to oversee the dealership’s financial and administrative operations. This role acts as the central coordinator of the office – maintaining precise accounting records, reinforcing internal controls, and ensuring seamless communication across departments. The Office Manager leads office staff, supports the dealership accounting processes, manages cash flow and documents and ensures timely, accurate reporting to the Corporate Office.   This integral role will uphold corporate standards and cultivate a professional, team-focused environment. Griffin Automotive Group is a busy, team-oriented dealership with deep roots in the community.   Principal Duties and Responsibilities:  Manage daily accounting office operations, including accounts payable/receivable, payroll support, and month-end closings  Oversee and support office staff: hiring, training, supervision, and workflow management  Perform daily cash management tasks, including bank reconciliations and deposits  Review and manage paperwork and deal flow from sales, service, and parts departments  Maintain accurate and organized records for deals, commissions, inventory changes, and financial reports  Ensure compliance with internal controls, dealership policies, and state/federal regulations  Prepare and submit monthly financial statements and reporting as required  Assist with special projects, audits, and operational improvements as assigned  Serve as a point of contact between departments to streamline operations and resolve issues efficiently  Oversee vehicle title processing, registration, lien releases, and DMV compliance  Ensure timely and accurate sales tax, payroll tax, and regulatory filings  Own and maintain accuracy of the dealership management system (DMS); train staff on proper use (accounting, title, registration)  Manage manufacturer (OEM) reporting, incentives, and audit support  Administer some HR related processes, including onboarding paperwork for the business.  Coordinate external vendors, including payroll, benefits, accounting, and office service providers  Support budgeting, expense monitoring, and cost control initiatives  Oversee insurance administration, claim coordination, and risk management documentation  Manage office facilities, equipment, supplies, and secure handling of cash and sensitive records  Develop cross training and backup coverage within the office team to ensure continuity  Provide daily leadership to office staff  Coach and develop team members, providing training, feedback and skill growth  Foster effective communication across departments  Other duties as assigned.   Knowledge, Skills, and Abilities: Proven experience in office management or similar administrative roles  Strong supervisory experience with the ability to lead a team effectively  Excellent communication skills and organizational skills  Experience in automotive office management is a plus  Familiarity with schedule management, clerical duties, and filing systems  Ability to manage multiple priorities in a fast-paced environment  Strong phone etiquette and customer service skills    Qualifications: High school diploma required; Associate’s or bachelor’s degree in accounting, finance, or related field preferred  3 years of experience in an automotive dealership office or accounting environment  Strong knowledge of general accounting practices (AP/AR, GL, journal entries)  Experience standardizing processes, preferred  Proficiency with dealership management systems (e.g., CDK) and Microsoft Office Suite (Word, Excel, Outlook)  Excellent organizational, communication, and interpersonal skills  Ability to manage multiple priorities, meet deadlines, and maintain attention to detail  Professional, solution-oriented, and able to work both independently and as part of a team    If you are an enthusiastic leader who prides themselves on providing world class customer service and would like to learn more about this opportunity, please submit your resume via our client application portal.   An Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.