WMK - Quality Assurance Coordinator

Founded in 1971, WITRON has become an international leader in automated storage logistics with more than 7,000 colleagues worldwide tending to the planning, realization, and maintenance of our highly automated systems. Our teams – far more than just mechanics, electrical technicians, or mechatronic engineers – act as professionals who are perfectly equipped with full power for finding the best solution to the specific needs of each of our customers.

Job Title: Quality Assurance Coordinator

We offer you:

• RRSP matching
• Career growth opportunities
• Quality work environment
• Medical Insurance
• Dental insurance
• Vision insurance
• Bonus program
• Paid Sick days
• Internal training program / tuition reimbursement
• Per diem and travel expenses

Your role in our team:

The Quality Assurance Coordinator ensures the consistent application of WIOSS processes and procedures across all operational sites. This role supports new site launches, verifies compliance at existing sites through audits and spot checks, and drives operational readiness, gap closure, and change management. Additionally, the Coordinator upholds WITRON standards across all departments by validating that each implementation step is executed accurately and in alignment with established guidelines.

Ideal candidate profile:

Qualifications:

• Post-secondary education in Quality Assurance, Engineering, Operations Management, or a related field
• 3- 5 years of experience in quality assurance or process compliance within a logistics or manufacturing environment.
• Strong understanding and knowledge of auditing principles and process improvement methodologies
• Excellent organizational and analytical skills with attention to detail.
• English and French mandatory (verbal and written)
• Knowledge of data analysis tools and WITRON-specific reports.
• Ability to work collaboratively across multiple departments and sites.
• Lean Six Sigma or other quality program certification is an advantage.
• Change management experience is an advantage

Skills/Experience Required:

• Expertise in auditing and compliance enforcement, including developing and applying audit frameworks
• Excellent organizational and time-management skills, capable of handling multiple priorities
• Analytical proficiency with data analysis tools and WITRON-specific reporting systems
• Effective communication and leadership skills for training teams and driving corrective actions
• Ability to identify manual processes and convert them into systemic solutions
• Adaptability and independence in dynamic, multi-site environments
• Strong attention to detail and ability to maintain high standards under pressure
• Must be able to work in conditions of 5C up to -28C with personal protective equipment (PPE) provided including cold temperature gear, facial gear, gloves, and handwarmer
• Requires frequent domestic travel for training, participation in internal and customer meetings, and to provide support at other facilities as needed.
• Flexibility to work any shift as required by operational needs, including evenings, weekends, and holidays
• Ability to be on-call as needed to ensure operational integrity

Key Responsibilities:

• Ensure WIOSS Canada processes and procedures are properly implemented at new sites (including floor organization, escalation protocols, incident reporting, etc.), and provide training to new teams
• Conduct audits and spot checks to verify compliance with WITRON standards and customer requirements.
• Initiate corrective actions when deviations from established procedures occur.
• Maintain quality assurance documentation and protocols to support consistent quality practices
• Identify opportunities to convert manual processes into systemic solutions.
• Communicate effectively with internal and external stakeholders on quality matters.
• Promote compliance awareness and audit readiness across departments
• Assist in creating and executing action plans to address operational or customer needs.
• Develop and implement new procedures based on operational requirements and identified gaps; create reporting tools to track progress of action plans and operational activities.
• Perform other related duties as assigned

Pay Rate:

• $42.00-$45.00/hr