SUMMARY: The Retail Associate is responsible for providing excellent customer service by greeting and interacting with all guests in a cheerful, positive, and upbeat manner. The incumbent must maintain a positive presentation of the store by proactively stocking shelves and keeping the store neat and clean.

PRIMARY RESPONSIBILITIES:

• Greeting, assisting, and selling to guests in a friendly manner
• Maintaining & updating store displays, windows, and merchandised areas
• Maintaining a thorough knowledge of all vendors and products
• Creating an inviting atmosphere by maintaining the image and cleanliness of the store
• Managing front-end sales using point-of-sale software
• Receiving, stocking and rotating store products
• Follow policies and procedures that help to prevent harm to associates, guests and members

MINIMUM QUALIFICATIONS:

• Excel at customer service
• Must enjoy working directly with the general public
• Present a neat and positive image along with a professional appearance
• Is a tactical sales strategist
• Possess problem solving skills
• Possess computer skills including proficiency in Microsoft Office
• Be innovative and easily adapt to change

EDUCATION, TRAINING AND EXPERIENCE GUIDELINES:

High school diploma OR GED equivalent

LICENSE AND CERTIFICATION REQUIREMENT(S):

• Must possess a valid, unrestricted Virginia driver’s license.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

• Physical demands on the incumbent consist of sitting, standing, walking, stooping, kneeling, crouching, and crawling; using hands and fingers to handle or feel objects, tools, or controls; and lifting and carrying moderately heavy objects up to 50 pounds.
• Incumbent must be able to see and hear in the normal range, with or without correction, and communicate verbally and in written form with great facility and must be able to be understood.

BENEFITS OF WORKING AT WINTERGREEN:

Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full-time year-round associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan). Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.

We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.