What are the responsibilities and job description for the Director of Operations position at Winter Services Inc?
The Director of Operations is responsible for operational oversight of the Cedar Rapids branch including the management of all field operations to meet growth and profitability goals while closely adhering to the company’s mission and stated values.
DUTIES & RESPONSIBILITIES:
Qualifications:
Benefits:
Greg’s Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.
DUTIES & RESPONSIBILITIES:
- Partner with General Manager to develop and execute strategic company goals.
- Lead, Grow, and Manage the Operations team members for strong execution and consistent growth.
- Network with other Operations leaders and key company stake holders to ensure consistency and growth among all districts.
- Partner with Sales Manager and Fleet Manager to work in a ‘team approach’ during all facets of your role.
- Lead your district to align with Greg’s Services (a Winter Services, LLC Company) financial guidelines.
- Lay out a detailed plan to ensure all Commodities are being tracked and used at rates that are compliant with Greg’s Services (a Winter Services, LLC Company) benchmarks.
- Lay out a detailed plan for in/out of all storm operations, to prevent unnecessary overtime.
- Understand all branch profit and loss reports (P&L).
- Help develop and actively manage company budgets while evaluating efficiency and profitability by service line to identify areas of improvement.
- Understand and be committed to providing services that meet or exceed the company standards.
- Develop and ensure that all safety policies are enforced with regard to all company operations.
- Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
- Collaborating with human resources to develop and implement staff evaluation parameters
- Communicate with department heads to develop financial plans and ensure district compliance.
- Monitoring company revenue margins and conducting budget reviews to maximize profits
- Overseeing client support services
- Managing procurement and resource allocation
- All other duties as assigned.
Qualifications:
- 10 years of experience in landscape and snow removal operations
- Valid Driver's License required; CDL preferred.
- Must possess excellent verbal and written skills.
- Must have excellent oral communication, inter-personnel, multi-tasking and organizational skills.
- Ability to manage multiple crews simultaneously.
- Must be computer literate, including working knowledge of Microsoft Office Suite.
Benefits:
- Competitive salary based on experience
- Medical, dental and vision insurance benefits
- Company-sponsored Group Term Life & Short-Term Disability insurance
- 401k retirement plan with company match
- Paid vacation and holidays
Greg’s Services LLC is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.