Project Manager

Position Details

Classification Information

Position Classification Title
Temp Hourly

FLSA
Non-Exempt

Position Class (Extract From Banner or PA)
55555

Position Overview

Position Summary

The Admissions Project Manager provides strategic leadership, coordination, and oversight for the University's Slate CRM, ensuring the platform effectively supports recruitment, admissions, and enrollment management operations. This position serves as the functional lead for Slate-related initiatives, managing system enhancements, process improvements, reporting, and cross-functional projects that advance institutional enrollment goals.

The role is responsible for collaborating with Admissions, Information Technology, and campus stakeholders to optimize business processes, improve operational efficiency, and maximize the University's investment in Slate. A key focus of the position is facilitating the transition of CRM knowledge and responsibilities from a primarily individual-based model to a sustainable, team-based approach through training, documentation, and knowledge sharing.

Key Responsibilities

• Provide functional leadership and project management for initiatives involving the University's Slate CRM.
• Coordinate with Admissions, Information Technology, and other campus stakeholders to identify needs, establish priorities, and implement solutions.
• Lead and support Slate system enhancements, configurations, integrations, and process improvements.
• Evaluate existing recruitment, admissions, and enrollment management processes and identify opportunities to improve efficiency and effectiveness.
• Develop, maintain, and improve reports and data processes that support enrollment management decision-making.
• Coordinate cross-functional projects involving CRM processes, technology, data, and admissions operations.
• Serve as a primary resource for Slate-related questions, troubleshooting, process development, and functional guidance.
• Document CRM processes, workflows, procedures, and institutional knowledge to support long-term sustainability.
• Develop and deliver training for staff who use Slate and related admissions systems.
• Facilitate knowledge sharing and cross-training to reduce reliance on individual staff members and strengthen team capacity.
• Establish sustainable processes for managing Slate responsibilities, system knowledge, and ongoing operational needs.
• Monitor project timelines, deliverables, and outcomes and communicate progress to relevant stakeholders.
• Collaborate with campus partners to ensure CRM functionality aligns with institutional recruitment, admissions, and enrollment objectives.
• Support change management and adoption of new CRM processes and functionality.
• Perform other related duties as assigned.

Preferred Qualifications

• Experience with Slate by Technolutions or another higher education CRM.
• Experience working in university admissions, enrollment management, student recruitment, or student services.
• Experience with CRM reporting, workflows, forms, queries, communications, or integrations.
• Experience leading cross-functional technology or process-improvement projects.
• Experience developing team-based knowledge-sharing and training programs.

Knowledge, Skills, and AbilitiesThe successful candidate will demonstrate:

• Strong project management and organizational skills.
• Ability to translate business needs into effective technology and process solutions.
• Excellent written and verbal communication skills.
• Ability to build productive relationships across departments and organizational levels.
• Strong analytical and problem-solving abilities.
• Attention to detail and commitment to data accuracy.
• Ability to explain technical concepts and processes to audiences with varying levels of technical expertise.
• Ability to develop clear documentation and training resources.
• Ability to work independently while contributing effectively to a collaborative team environment.
• Commitment to continuous improvement and sustainable operational practices.

Primary Function of Organizational Unit

The Office of Admissions is responsible for recruiting, engaging, and enrolling prospective students in support of the University's enrollment goals and strategic priorities. The unit manages the full admissions lifecycle, including recruitment, communications, application processing, admissions decision support, and enrollment reporting. Through the strategic use of Slate CRM and collaboration with campus partners, the office works to provide an exceptional student experience, support data-informed decision-making, and advance the University's mission by attracting and enrolling a qualified student population.

Position Information

Position Number
NSH010

Working Position Title
Project Manager

Temporary Job Type
Non Student

Approved Competency Level
Advanced

Building and Room No.

Thompson Center, Room 206

Work Hours: From [time] to [time] on [days] of [week]
8am - 6pm

Hours per week
20 hours

Months per year
6 months

Appointment Type
Temporary Part-Time

Appointment Type

If Time Limited.
Yes

Appointment Length.
6 months

DHR Assigned Fields

FTE
0.5

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies
No

Minimum Experience/Education

Bachelor's degree in Higher Education, Business Administration, Information Systems, Project Management, Communications, or a related field and 3-5 years of progressively responsible experience in admissions, enrollment management, CRM administration, project management, or a related area.

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Valid US Driver's License
No

Commercial Driver's License Required
No

Physical Required
No

List any other medical/drug tests required

Salary : $60