Office Support Specialist

**MN MERIT SYSTEM APPLICATION AND LETTER OF INTEREST WITH RESUME REQUIRED TO APPLY FOR THIS POSITION.  DO NOT CLICK ON APPLY NOW WITHIN THIS POSTING.  PLEASE READ THE FOLLOWING INSTRUCTIONS TO APPLY.**

APPLICATION INSTRUCTIONS: To be considered for this position, you must submit an application through MN Merit AND submit a letter of interest and resume to Winona County by 4:00 p.m. on November 3, 2025.  You must be eligible for appointment by the MN Merit System.  To apply, click here and click on the Office Support Specialist Online Exam. 

Examination process:  In order to be considered for this job, you must take and pass the online examination that consists of five sections measuring Numeric Filing, Proofreading, Reading Comprehension, Spelling, and Basic Math Skills.  After your Merit System application has been submitted, you will be sent a link to access the examination sections--if you meet the minimum qualifications for this job classification.  

IMPORTANT INFORMATION:  You must complete the exam within (3) three days of the closing date, or by no later than midnight, November 5, 2025. 

Additionally, interested individuals shall also submit a letter of interest and resume to the attention of Todd Sadler, Human Resources Director, County Office Building, 202 West Third Street, Winona, MN 55987 (507) 457-6352 or fax: (507) 454-9366 or email WinonaCountyHR@winonacounty.gov by 4:00 p.m. November 3, 2025.

***Working within the Health and Human Services department, this position greets and assists members of the public, provides information, and helps connect individuals with the services they need. This position is ideal for someone who thrives in a people-focused environment and is passionate about serving the community with professionalism and care.***

This position starts at $22.93/hour (DOQ) with advancement up to $30.12/hour.

Characteristics of Class:
Under general supervision an employee at this level is characterized by responsibility for a fairly complex and important function, or subject matter within a department. A good knowledge of general office methods and equipment and of the functions and procedures of the department are essential. Skills in communicating with others are often important in positions in this class. Typing may involve technical terminology or the ability to design and layout reports, but the level of related responsibility is the governing factor in allocation to this level. An employee in this classification must have sufficient knowledge to be the primary reference source on the assigned subject and the ability to analyze and resolve a variety of work problems.

Examples of Duties:
Any one position may not include all the duties listed, nor do the examples listed in their relative order of importance, include all duties that may be found in positions in this class.

• Types straight copy from rough drafts, correct forms or transcription. Prepares materials for duplications. Makes tables, graphs, charts or diagrams, based on data supplied from other sources using typewriter, PC, pen, or pencil. Makes preparations and adjustments to ready typewriter and like equipment and otherwise perform routine maintenance of those machines.
• Classifies informational material correspondence, special forms, records, orders, and other items following method designed by department. Sets up files and/or codes, indexes, tabs, or otherwise prepares classified material for filing or identification using department system. Maintains systematic filing system.
• Composes correspondence requiring specific knowledge of methods, procedures, policies, or other information. Checks standard forms and/or correspondence for inaccuracies of spelling, punctuation, grammar, spacing, or general appearance.
• Makes simple or routine entries in record books or on special or standard forms by longhand or use of office machine. Makes ordinary calculations requiring more than one step, with or without using a machine. Makes out various routine forms such as checks, receipts, invoices, addresses, or other items, according to designated procedures by longhand or use of office machine.
• Reads incoming correspondence to determine destination. May scan and upload all incoming documents from hard copy or fax to the appropriate location within internal Electronic Document Management System (EDMS).  Anticipates need of supported officials and gathers records, letters or other specific information that might be requested. Arranges for appointments and meetings by consulting a list, time schedule, or other record, or by contacting, directly or indirectly, the persons concerned.
• May maintain state and county client databases.
• Answers questions and gives requested directions, or information, in person or by telephone. Explains details of services, methods or policies and refers applicants, clients or other individuals to appropriate personnel. Obtains necessary or desired information, authorizations, approvals, signatures, or other data from customers, supervisors, or other individuals. Assists individuals in completing necessary forms. Helps train new clerical staff.
• Any other duties as assigned.

Required Knowledge, Skills, and Abilities:
Any combination of training and experience providing the following knowledge, skills, and abilities, listed in their relative order of importance.

For Full Performance:

• Considerable knowledge of modern office procedures, practices, and equipment.
• Knowledge and accuracy of arithmetic computations.
• Knowledge and accuracy in the use of the English language and grammatical structure.
• Ability to establish and/or maintain effective filing system.
• Ability to compile data and prepare reports from such data.
• Ability to compose correspondence requiring the application of knowledge of methods, procedures, policies and other information.
• Ability to make decisions in accordance with laws and departmental policies and procedures.
• Ability to schedule and interrupt work to meet deadlines or coordinate with other schedules.
• Arithmetic skills with no errors using addition, subtraction, multiplication, and division.
• Accuracy in making routine bookkeeping entries, in filling out business forms and spelling, punctuation, and grammar, both orally and written.
• Ability to make accurate comparisons of verbal and numerical data.
• Ability to type from plain copy accurately.
• Ability to interact with the public and other employees in a respectful and efficient manner.
• Knowledge of the legal and technical forms and terminology of the area of specialization.
• Skilled in the use of office equipment required in the area of specialization.

For Pre-Employment:

• Any combination of education and experience equivalent to graduation from high school and three years of increasingly responsible general clerical experience.

For full job classification including ADA requirements, click here.

For a copy of the benefit statement for this position, click here.

Salary : $23 - $30