What are the responsibilities and job description for the Front Desk Agent (Full Time Seasonal 2026) position at Winnetu Oceanside Resort?
Overview
Front Desk Clerk Level I is an entry level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis.
Responsibilities
- Greet guests and provide them with superb customer service
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
- Answer all client questions and incoming calls
- Maintain records and files
- Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction
- Report to work on time and in complete uniform
- Assists in other areas as needed
- Completion of any task requested by a supervisor or member of the management team
Qualifications
- Level I: 0-3 months experience at a hotel, resort, or club preferred
- Strong communication and interpersonal skills along with the ability to work in a diverse team environment
- Proficient in basic computer skills including Microsoft Word and Outlook
Compensation and Benefits:
- Competitive pay according to exerience
- Dorm style and shared housing TBD limited Available