Director - Management Operations Software (Lowell Regional Operations)

WinnCompanies is searching for a Director - Management Operations Software to join our Regional Operations team based out of Lowell, MA.

In this role, you will be responsible for overseeing all Property Management Software platforms managing all processes and procedures relating to software implementation, software conversions, and software enhancements.

The salary range for this role is $90,000.00-$113,000.00 annually dependent on experience. The selected candidate will also adhere to the following hybrid schedule: Monday through Friday from 8:00AM to 5:00PM EST with Friday being a remote day.

Responsibilities

• Lead company initiatives relative to software conversion and enhancements.
• Logistics management for new initiatives and implementations.
• Develop, communicate, and train best practices for use of RealPage Suite of Operations software.
• Proficiency in OneSite property management processes.
• Create learning guides and documentation for "All Things RealPage" platform.
• Coordination with other departments to ensure all necessary steps have been completed for software updates and present enhancement for consideration.
• Management of WinnStart/Stop efforts for all RealPage implementations.
• Review monthly and quarterly software updates and enhancements.
• Solicit bids from contractors with approval from the Property Manager and Regional Maintenance Manager.
• Make recommendations on adoption of product enhancements.
• Development of processes and procedures to support new software functions.
  
  

Requirements

• High school diploma or GED equivalent.
• 5-8 years of relevant work experience.
• 1-3 years of supervisory / managerial experience.
• A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web based applications.
• Ability to produce complex documents, perform analysis and maintain databases.
• Summarize and communicate moderately complex information in varied written formats to internal and external customers.
• Demonstrate in-depth knowledge of concepts, practices and policies with the ability to use in complex varied situations..
• Excellent verbal and written communication skills.
• Outstanding supervisory skills.
• Provide a high level of customer service and staff training to meet customer service standards and expectations for the area(s) of responsibility.
• Ability to manage and work with a diverse group of people and personalities.
  
  

Preferred Qualifications

• Bachelor's degree.
• Familiarity with RealPage and other property management software platforms.
• Prior experience with property management direct operations.
• Familiarity with LIHTC / Project Based regulations.
  
  

Our Benefits

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com
  
  

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300 team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Internal candidates, please apply here: Internal Careers Hub