Shift Leader for Wingstop

Job Overview
We are seeking an experienced and dynamic Shift Leader to oversee daily operations in a fast-paced food service environment. The ideal candidate will demonstrate strong leadership skills, extensive knowledge of food preparation, and excellent customer service abilities. This role is vital in ensuring smooth shift transitions, maintaining high standards of food safety and quality, and fostering a positive team atmosphere. Previous experience in restaurant management, hospitality, or food industry leadership is highly valued. The Shift Leader will be responsible for supervising staff, managing inventory, and ensuring compliance with health and safety regulations.

Duties

• Lead and supervise team members during assigned shifts to ensure efficient service delivery.
• Oversee food preparation processes, ensuring adherence to recipes and quality standards.
• Manage POS systems such as Aloha POS and Micros POS for order processing and cash handling.
• Monitor inventory levels, assist with stock control, and coordinate with suppliers as needed.
• Ensure all food safety protocols are followed, including proper food handling and sanitation procedures.
• Train new staff members on restaurant policies, food safety standards, and customer service expectations.
• Handle customer inquiries and resolve issues promptly to maintain high satisfaction levels.
• Assist with kitchen management tasks including food production, catering, and banquet services when necessary.
• Support management in budgeting, staffing schedules, and operational planning.
• Enforce compliance with health regulations and company policies throughout the shift.

Experience

• Proven experience in restaurant management or supervisory roles within the food industry.
• Extensive background in food preparation, cooking, and kitchen operations.
• Familiarity with POS systems such as Aloha POS and Micros POS.
• Experience in managing inventory control, cash handling, and food safety standards.
• Prior work in quick service & fast-food restaurants or casual dining environments is preferred.
• Demonstrated leadership skills including staff training, team management, and supervising experience.
• Knowledge of hospitality management practices including customer service excellence and food safety compliance.
• Experience with culinary arts or fine dining settings is a plus.
• Strong organizational skills with the ability to handle multiple responsibilities efficiently. This position offers an opportunity to lead a dedicated team within a vibrant hospitality environment while honing your management skills in the food service industry.

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person

Salary : $15 - $18