Cashier/Cook - North Madison

Cook

Description

A Restaurant cook is responsible to prepare quality food that tastes great and is consistent from day to day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.

Cashier:

Job description

A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!

Qualifications/COOK

Guest service mentality; has a genuine desire to serve the customer ·

Well organized and detail oriented ·

Ongoing learner; exhibits insatiable curiosity and an interest in self improvement ·

Has an outgoing personality ·

Strong work ethic ·

Has restaurant industry experience

The Minimum Age for this Position is 18 Years Old

Maintains a calm, tactful demeanor when dealing with difficult situations

Responsibilities

This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures

The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner

Ensure that each guest has a positive, long lasting impression of the Wingstop experience ·

Ability to practice safe cooking procedures ·

Quickly scan and comprehend the order tickets ·

Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order ·

Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer ·

According to Wingstop standards; Sauce, Season and package all orders ·

Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls ·

Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets ·

Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment ·

Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time ·

Immediately notify Manager on Duty of all safety, sanitation or employee issues ·

Assist other employees as needed ·

Follow directions given by Manager or Supervisor ·

Know and thoroughly understand the importance of good hygiene and food handling practices ·

Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products

Brings issues or concerns to the attention of the supervisor; is willing to ask for help

Identifies and introduces new ideas and solutions to create efficiency in the operation

Represents the brand and department in a professional and polished manner at all times

Qualifications/CASHIER

Guest Experience: Must have an outgoing and positive attitude in dealing with guests

Must have a proven ability to work well under

pressure and at a fast pace

the proper age requirements are met of all guests' requests that involves alcoholic beverages

Guest service mentality; has a genuine desire to serve the guests

Manages multiple projects and timelines with a sense of urgency and follow through

Well organized and detail oriented

Ongoing learner; exhibits insatiable curiosity and an interest in self improvement

Has an outgoing personality

Maintains regular and predictable experience

Must be 18 years or older

Must have reliable transportation

Responsibilities

A Restaurant cashier has the greatest perceived responsibility - direct guest contact

responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking

accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile

Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the

Greet all guests in

a timely manner (3-5 seconds at most)

Handle all orders and inquiries in a friendly and professional manner

Manager of all guest issues or complaints

Manager of all safety, sanitation or employee issues

Must be willing to

assist all other positions when necessary

Process Compliance: Ensure the safe handling procedures are followed at all times

Follow the cash management process, and properly ring in all sales through the POS system

Work to better the guest experience by asking for add-on sales that will complement their order