What are the responsibilities and job description for the Cashier/Cook - North Madison position at R3C Norcross?
Cook
Description
A Restaurant cook is responsible to prepare quality food that tastes great and is consistent from day to day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.
Cashier:
Job description
A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!
Qualifications/COOK
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Guest service mentality; has a genuine desire to serve the customer ·
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Well organized and detail oriented ·
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Ongoing learner; exhibits insatiable curiosity and an interest in self improvement ·
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Has an outgoing personality ·
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Strong work ethic ·
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Has restaurant industry experience
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The Minimum Age for this Position is 18 Years Old
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Maintains a calm, tactful demeanor when dealing with difficult situations
Responsibilities
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This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures
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The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner
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Ensure that each guest has a positive, long lasting impression of the Wingstop experience ·
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Ability to practice safe cooking procedures ·
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Quickly scan and comprehend the order tickets ·
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Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order ·
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Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer ·
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According to Wingstop standards; Sauce, Season and package all orders ·
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Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls ·
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Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets ·
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Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment ·
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Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time ·
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Immediately notify Manager on Duty of all safety, sanitation or employee issues ·
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Assist other employees as needed ·
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Follow directions given by Manager or Supervisor ·
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Know and thoroughly understand the importance of good hygiene and food handling practices ·
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Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
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Brings issues or concerns to the attention of the supervisor; is willing to ask for help
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Identifies and introduces new ideas and solutions to create efficiency in the operation
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Represents the brand and department in a professional and polished manner at all times
Qualifications/CASHIER
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Guest Experience: Must have an outgoing and positive attitude in dealing with guests
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Must have a proven ability to work well under
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pressure and at a fast pace
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the proper age requirements are met of all guests' requests that involves alcoholic beverages
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Guest service mentality; has a genuine desire to serve the guests
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Manages multiple projects and timelines with a sense of urgency and follow through
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Well organized and detail oriented
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Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
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Has an outgoing personality
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Maintains regular and predictable experience
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Must be 18 years or older
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Must have reliable transportation
Responsibilities
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A Restaurant cashier has the greatest perceived responsibility - direct guest contact
•
responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking
•
accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile
•
Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the
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Greet all guests in
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a timely manner (3-5 seconds at most)
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Handle all orders and inquiries in a friendly and professional manner
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Manager of all guest issues or complaints
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Manager of all safety, sanitation or employee issues
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Must be willing to
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assist all other positions when necessary
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Process Compliance: Ensure the safe handling procedures are followed at all times
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Follow the cash management process, and properly ring in all sales through the POS system
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Work to better the guest experience by asking for add-on sales that will complement their order
Salary : $13 - $18