Reception Associate

Job Summary: Responsible for a variety of reception and administrative tasks. Duties of the Reception Associate include providing support to staff and member/families as needed, assisting in some daily office needs, answering and directing phone calls, and welcoming and directing guests and visitors and members, as needed.

Culture and Mission: Assist in enhancing the lives of adults with Developmental Disabilities

Responsibilities:

· Answer and direct phone calls. Take messages as needed

· Welcome guests and visitors to Wings and direct to staff as needed

· Be the main point of contact and direction for guests and visitors

· Help create and maintain Presentations for tours, groups, meetings, etc.

· Act as the point of contact for internal and external visitors and guests

· Respond to customer inquiries, such as general questions and information

· Assist Executive staff with some clerical tasks

· Receive and sort mail

· Maintain confidential records, as needed

· All other duties as may be required

Knowledge, Skills & Abilities:

· Passion for individuals with developmental disabilities

· Knowledge of office management systems and procedures

· Working knowledge of office equipment, i.e. computers and printers

· Proficiency in MS Office (MS Word, MS Excel, MS PowerPoint, MS Teams) and Zoom

· Excellent time management skills and the ability to prioritize work

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills

· Strong organizational skills with the ability to multi-task

Requirements:

· Ability to work some evenings and weekends as necessary

· Eager to work with and empower volunteers to increase Wings capacity

· Meet physical requirements to safely perform assigned duties

Qualifications & Experience: High School Diploma, Associate’s or Bachelor’s Degree Preferred

Benefits: Retirement Plan Match, Health Insurance, Holidays and Paid Time Off

Safety-Sensitive Position: No

Work Location: In-person | Full-Time

Job Type: Full-time

Pay: $14.00 - $17.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $14 - $18