What are the responsibilities and job description for the Operation Manager position at Wingate by Wyndham?
Operations Manager
Are you a hands-on leader with a passion for operational excellence, team collaboration, and creating seamless guest experiences?
About us:
Position Overview: Operations Manager
We’re seeking a proactive, organized, and friendly Operations Manager (OPSM)/Executive Housekeeper to oversee key back-of-house operations, including Housekeeping, Front Desk, Maintenance, and Food & Beverage. This role requires a dynamic leader with at least 5 years of hotel operations management experience, excellent problem-solving abilities, and strong communication and leadership skills. The ideal candidate will thrive in a fast-paced environment, be flexible with scheduling, and have a hands-on approach to managing daily operations and guest services. Responsibilities include implementing operational procedures, managing budgets, overseeing staff performance, ensuring property standards are consistently met, and acting as Manager on Duty in the absence of the GM. If you have a passion for service, operational excellence, and team leadership — we’d love to connect!
Why Join Us?
Our staff is our success. This is our motto — but it’s also our culture. We work hard to make sure our team members love being part of H. House. By investing in your growth and providing opportunities for you to succeed, we build a team where your potential thrives, and we all grow together.
If you’re ready to be part of a team that values people first and fosters a positive, growth-focused workplace — we’d love to hear from you!