What are the responsibilities and job description for the Front Desk Clerk Overnight Shift Fulltime. 11pm-7am position at Wingate by Wyndham?
Job Overview
We're looking for a friendly, dependable team member to join our hotel front desk team. As a Front Desk Clerk, you'll be the first point of contact for guests, helping create a welcoming and positive experience from check-in to check-out.
This role is ideal for someone who enjoys guest interaction, customer service, problem-solving, and working in a fast-paced hospitality environment.
Key Responsibilities
- Greet and assist guests in person and by phone
- Process guest check-ins and check-outs
- Make and manage reservations
- Handle guest requests and resolve concerns professionally
- Process payments and maintain accurate records
- Maintain front desk organization and lobby appearance
- Communicate maintenance, safety, or guest service issues to management
Qualifications
- High school diploma or equivalent
- Previous customer service, hospitality, retail, or office experience preferred
- Strong communication and interpersonal skills
- Intermediate computer knowledge
- Ability to multitask and stay organized
- Dependable, professional, and team-oriented
Physical Requirements
- Ability to stand, walk, bend, and lift up to 30 pounds
Shift
- Part Time
- Every Monday & Tuesday 7am - 3pm
- One Weekend per Month once fully knowledgeable of the job position
Pay: From $14.00 per hour
Work Location: In person
Salary : $14