Onsite MRI Operator - Radiology Assistant

Discover Windsong
A diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet.

We offer a comprehensive benefits package to all our employees to include:

• Competitive hourly rate
• Medical/Dental/Vision benefits the 1st of the month following your start date
• 401K with Profit Sharing beginning day 1 of employment
• Vacation and PTO days on an accrual basis beginning on your start date
• 6 paid holidays
• 4 hours of paid community service or volunteer hours a year
• Annual bonus opportunity for all
• Annual reviews for merit increases
• Work Life Balance-NO On-call or Over Nights
• Beautiful spa-like work environment
• Opportunity to learn and grow your career within Windsong
• Stable organization with a great reputation in WNY

Job Summary: The Virtual MRI Onsite Operator supports a credentialed Virtual Steering MRI Technologist with virtual MRI scanning by serving as the hands-on support at the imaging site. This position is responsible for preparing patients, ensuring compliance with MRI safety protocols (Zones 3 & 4), managing equipment setup, and monitoring scans conducted by the Virtual Steering MRI technologists.
Shift Details: Mon-Fri 7am-3:30p, hours may vary

Duties/Responsibilities:
(95%) Patient Care

• Demonstrates the company’s values in daily.
• Greets, screens, changes, and prepares patients for MRI scans, ensuring comfort and safety.
• Sets up the MRI suite and patient table in accordance with the protocol for each exam.
• Assists with setup of power injectors as needed (dependent on site vendor and remote

capabilities).

• Serves as the onsite safety observer and technical aide during the virtual MRI scanning process.
• Assists with on-site patient emergencies until further medical help arrives.
• Maintains strict compliance with MRI safety policies, especially related to Zones 3 and 4.
• Resets and cleans the MRI suite between patients, including coil changes and room preparation.
• Communicates effectively with the remote steering technologist to coordinate scanning,

troubleshoot issues, and ensure image quality.

• Assists Virtual Steering MRI Technologist with documentation of any issues, patient reactions, or

equipment concerns.
(5%) Completes other tasks and projects as assigned.

Required Skills/Abilities:

• Knowledge of and adherence to company policies and protocols
• Knowledge of and adherence to HIPAA and safety guidelines
• Knowledge of MRI principles and scanning workflow.
• Knowledge of and adherence to MRI safety protocols and potential hazards.
• Knowledge of MRI equipment, including coils, scanners, and injectors.
• Knowledge of medical terminology
• Knowledge of basic-level computer skills
• Skill in basic technology troubleshooting (e.g., headset/audio resets, injector issues,

connectivity).

• Skill in organizing and prioritizing work and following assignments through to completion
• Skill in written and verbal communication
• Skill in patient observation, with the ability to recognize patient discomfort or MRI safety risks

during the scan.

• Ability to manage patient flow and room turnover efficiently and safely.
• Ability to remain calm, focused, and effective in a fast-paced or high-stress environment.
• Ability to be flexible and adaptable to constant change
• Ability to effectively handle details with accuracy
• Ability to manage the schedule to ensure work is completed
• Ability to deliver high-quality customer service to internal and external customers by

communicating with integrity and compassion

• Ability to resolve service recovery issues and understand when to escalate to the next level
• Ability to convey complex subject matter clearly and engagingly

Education and Experience:

• High School Diploma or equivalent required.
• Radiology Technology student or 12 months of previous experience in diagnostic radiology or

other imaging modality preferred

• Medical Assistant or any previous patient care/medical care role preferred
• Current BLS (CPR) certification.
• Prior MRI safety training strongly preferred.

Physical Requirements:

• Heavy lifting: up to 100 lbs. maximum with frequent lifting and/or carrying objects weighing up

to 50 lbs.

• Must be able to stand, stoop and lift and walk without restrictions.
• Requires computer-related activities for extended periods of time
• Requires the ability to see, hear, speak, write and key

Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law. The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Some benefits listed are dependent on employment status (ex. Full-Time, Part-Time) and/or number of hours worked.