What are the responsibilities and job description for the Production Manager position at Window Comfort?
About Us
Window Comfort is a fast-growing residential window and door replacement company based in Georgia. We are currently scaling aggressively to 5million per month.
We are looking for a Production Manager who can take full ownership of our installation operations and ensure every job is completed at a high level.
The Role
You will be responsible for managing all aspects of production, from job readiness to final completion.
This is a hands-on leadership role that requires field presence, problem-solving, and accountability.
What You’ll OwnInstallation Execution
- Ensure all jobs are installed on time and to company standards
- Manage and schedule installation crews
- Maintain quality control across all jobs
Job Readiness
- Confirm measurements, materials, and orders are correct before install
- Coordinate with sales and admin teams to ensure smooth handoffs
- Prevent delays, missing materials, and job issues
Crew Management
- Manage subcontractors and in-house crews
- Hold crews accountable for quality, cleanliness, and professionalism
- Train and improve crew performance
Customer Experience
- Communicate with homeowners throughout the install process
- Handle issues, concerns, and escalations
- Ensure a clean job site and positive final walkthrough
Problem Solving
- Address install issues in real-time (fit, finish, damage, etc.)
- Coordinate service work and callbacks
- Reduce errors and improve processes over time
Who You Are
- Strong leader who can manage crews and hold standards
- Highly organized and detail-oriented
- Comfortable being in the field and solving problems daily
- Takes ownership and doesn’t pass blame
Requirements
- Experience in window, door, roofing, or home service production
- Experience managing crews or subcontractors
- Strong understanding of installation processes
- Ability to read measurements, job scopes, and plans
- Excellent communication and problem-solving skills
Bonus Points
- Experience with replacement windows specifically
- Familiarity with Polaris or similar manufacturers
- Experience building SOPs and production systems
- Ability to improve efficiency and reduce callbacks
Success in This Role Looks Like
- Jobs installed on schedule with minimal delays
- High-quality installs with low callbacks
- Happy customers and strong reviews
- Crews performing consistently at a high level
- Smooth coordination between sales, admin, and production
Why Join Window Comfort
- Fast-growing company with strong demand
- Opportunity to build and improve systems
- Direct impact on customer experience and reputation
- Performance-based bonuses tied to results
- Growth opportunity into senior leadership
Pay: $70,000.00 - $110,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $70,000 - $110,000