What are the responsibilities and job description for the Unit Secretary position at Windham Hospital?
Location Detail: Windham Community Memorial (10183)
Shift Detail: Normal shift hours: Monday - Friday, 8:00am - 4:30pm, with occassional needs outside of those times.
Work where every moment matters.
Every day, almost 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
For more than 75 years, Windham Hospital has treated patients with the latest high-tech equipment, operated by some of the most skilled and compassionate medical professionals available. We seek to meet the total healthcare needs of people from throughout Northeastern Connecticut. Our staff members are proud to live and work in this area, and are committed to providing quality healthcare to our community.
JOB SUMMARY:
The Unit Secretary plays a vital role in supporting the daily operations of the surgical unit and Peri-Op Services. This role provides essential administrative and clerical support to ensure the smooth and efficient functioning of the associated units. This role also serves as a key liaison between nursing staff, surgical teams, patients, and other departments, coordinating communications, and supporting the delivery of high-quality patient care. This position ensures effective communication, coordination of resources, and administrative support to facilitate safe and efficient patient care.
Key Responsibilities:
Greet and assist patients, families, and visitors in a professional and courteous manner.
Answer and direct phone calls, relay messages, and manage communication between OR staff and other departments.
Maintain and update unit logs, and other regulatory records in accordance with hospital policies and HIPAA regulations.
Prepare and distribute daily OR schedules and updates.
Order and maintain inventory of office supplies and forms used.
Assist with data entry, filing, and scanning of documents
Support the nursing and surgical staff with clerical tasks as needed, including printing labels, forms, and organizing patient information.
Monitor and respond to requests for patient transport, equipment, or other logistical needs.
Ensure timely and accurate response of patient admissions, discharges, and transfers.
Ensure compliance with hospital policies, infection control standards, and regulatory requirements.
Participate in quality improvement initiatives and assist with data collection and reporting.
Qualifications
- High school diploma or equivalent required; post-secondary coursework in medical terminology or healthcare administration preferred.
- Previous experience in a hospital or surgical setting strongly preferred.
- Proficiency in Microsoft Office Suite and electronic medical record systems (e.g., Epic) preferred.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced, high-pressure environment.
- Knowledge of medical terminology and surgical procedures is a plus.
