Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Help with scheduling, inventory invoices, and purchase orders
• Work with servers and cooks
• Ensure cleanliness all work areas
• Handle situations in accordance with all casino handbook and procedures.
• Provide efficient and courteous and timely customer service to all customers in a professional manner.
• Supervise, cross-train, front of house & back of house.
• Duties & responsibilities, and expectations to the job are subject to chance as needed.
• Schedule and coordinate meetings.
• Provide directions to staff
• Practice and always maintain confidentiality.
• Works effectively with all casino personnel.
• Attends all mandatory meetings and training.
• All other duties assigned.

Key Skills/Special Skills:
• Computer skills knowledge.
• Must comply with title 31 training requirements to meet regulatory standards.
• Know and understand the employee handbook and minimum internal controls for the food and beverage department to follow casino regulations.
• Help maintains set expectations for the food and beverage department.
• Assign tasks that need to be completed in a timely fashion given by the manager.
• Check routine work that is performed individually or as a team for accuracy through spot check through customer compliments or complaints & through observation.
• Be available to assist, advise and reprimand when necessary.

REQUIREMENTS:
• High School Diploma or GED
• Must be knowledgeable of company procedures.
• Must be able to lift 50 pounds
• Prolonged periods standing, kneeling, bending.
• Able to work after hours if required.
• Good communication skills.
• Must be at least 21 years of age
• Must be able to work any shift.
• Must be dependable, reliable and able to work alternatively shifts including peak hours.
• Must be able to deal with frequent changes, delays, and unexpected events at times.
• Must be able to adapt quickly to changes while maintaining composure and excellent guest relations, under all circumstances.

ADDITIONAL INFORMATION:
• All applicants must be able to pass a background investigation.
• All applicants must be able to pass a pre-employment Drug Test.
• All applicants must have a Valid Driver’s License or the ability to obtain one within 90 days of employment.

Employee Benefits:
• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.