Fitness Technician - Diabetes Program

**Facility Operations**

• Open and close the fitness facility according to approved hours of operation.
• Answer phone calls and provide front-line customer service.
• Inspect all fitness equipment routinely, perform preventative maintenance, and make minor
  
  

repairs according to manufacturer's guidelines.

• Enforce fitness facility policies, procedures, rules, and regulations.
  
  

**Client services and Fitness programing**

• Orient clients to the facility and equipment; assist with safe exercise technique, body
  
  

mechanics, and basic physiology.

• Monitor and evaluate participant progress; tailor interventions to client needs and limitations.
• Screen individuals with pre-existing medical conditions prior to exercise
• Develop individualized fitness plans for referred patients in alignment with case management
  
  

goals (BMI, A1C, weight management).

• Provide feedback, adjust plans as needed, and support patients in overcoming barriers
  
  

(transportation, scheduling, motivation).

• Help create culturally appropriate activity programs and special events tailored to age and
  
  

physical capability.

**Referral & Case Management Coordination**

• Receive and acknowledge patient referrals from case managers and fitness monitor leads.
• Contact referred patients within required timelines, encourage participation, and schedule
  
  

orientations.

• Document all referral activities (contact attempts, participation status, barriers identified).
• Maintain and update the gym referral spreadsheet; ensure accurate and timely records.
• Participate in coordinated follow-up tracking, ensuring compliance with SOPs.
• Provide timely updates to fitness leads and case managers regarding referral outcomes and
  
  

patient engagement.

**Reporting & Program Support**

• Assist lead fitness technician with data collection for monthly reports.
• Contribute data for KPI and QI reporting, including patient participation rates, follow-up
  
  

outcomes, and progress toward health goals.

• Assist in development and advertisement of fitness facility services (brochures, flyers,
  
  

calendars, etc.).

• Utilize current health, fitness, and medical knowledge to guide services.
• Assist with monitoring compliance to ensure fitness services align with program SOPs and
  
  

standards.

• Perform other duties as assigned to maintain or enhance department operations.