What are the responsibilities and job description for the Appointment Setter position at WinChoice USA?
Role Overview
In this vital role, you will work from your cubicle making outbound calls to potential customers. All leads are provided through high-quality data purchased from trusted providers, so your focus can remain squarely on connecting with prospects. Your primary responsibility will be to set confirmed appointments on behalf of our outside sales representatives. Success in this position depends heavily on your ability to communicate effectively, stay persistent when facing challenges, overcome objections, and meet daily and weekly production goals.
Key Responsibilities
- Making outbound calls to potential customers
- Engaging with homeowners about our products and services
- Scheduling appointments for our sales team
- Providing exceptional customer service and building rapport with customers
- Excellent communication and interpersonal skills.
- Comfortable engaging with new people and building relationships.
- Perform other duties as assigned
Requirements:
Qualifications Education/Experience:
- High school diploma or equivalent (preferred).
Knowledge, Skills, and Abilities:
- Experience: Previous call center or sales experience is preferred, though not mandatory.
- Attitude and Skills: A positive attitude, strong work ethic, and desire to succeed are required.
- Communication Skills: Strong communication, persuasion skills, and comfort in handling objections are essential.
- Work Environment: The role is described as fast-paced, goal-driven, and production-focused.
- Reliability: The candidate must be reliable and driven by goals.
- Flexibility: Flexibility regarding work hours is necessary, including mandatory overtime if production targets are not met.
Pay & Benefits
- Health benefits and PTO after 60 days
- 401k after one year
- We have a fun, casual, supportive culture
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.