What are the responsibilities and job description for the IT Operations Intern - 2027 Summer Intern position at wiltonre?
IT Operations Intern - 2027 Summer Intern
We are searching for an experienced IT Operations Intern - 2027 Summer Intern at our Connecticut office.
IT
Operations Intern Program Overview Responsibilities What We Look for in a
Candidate What You Can Expect at
Wilton Re Location Wilton Re strives to attract, develop, and
retain a diverse workforce. We are committed to providing an inclusive and
accessible work environment where all associates feel valued, respected, and
supported. Our commitment to inclusivity is reflected in the safeguards,
policies and commitments we have in place to remove barriers and provide equal
opportunities to prospective and current associates, without discrimination. A
Human Resources representative is available to consult with applicants who
require accommodation in the application or recruitment process. Any
information shared by the applicant about an accommodation will be treated as
confidential.
Wilton Re’s Norwalk based internship program is 10-12
weeks, fast-paced, and an exciting opportunity to gain professional experience
within your field of study or career interest. Interns will be part of an accelerated learning experience,
to challenge skills learned in the classroom and develop new skills while
working on active Wilton Re projects. In addition, interns will connect to our
company culture through community outreach projects and be able to develop
their professional skills and business acumen through frequent exposure to
senior leadership, unique projects, and a network of mentors and fellow
interns.
Inventory and document IT processes, workflows, and operational procedures
Support documentation of critical business processes and technology dependencies
Help organize SharePoint and Teams content repositories
Document workflow owners, dependencies, support contacts, and business purpose
Assist with automation governance reporting
Assist with Power BI dashboard maintenance
Build reports related to:
SDMT capacity utilization
Sprint metrics
Ticket trends
Project status reporting
Operational KPIs
Analyze historical service desk data for trends and improvement opportunities
Assist with project work related to Identity Access Management and Security Groups.
Research AI productivity tools and governance practices
Assist with AI governance documentation
Help evaluate opportunities for SDMT operational efficiencies
Rising junior or senior
Attending a 4-year university, pursuing a bachelors level degree
Ability to work full time beginning of June to mid-August
Authorization to work in the U.S.
Adaptable and positive attitude
Strong communication skills
Continuous growth mindset
Collaborative and innovative
Meaningful project-based work
Community service opportunities
Networking with senior leaders
Working with an assigned mentor
Competitive pay
Professional development sessions
Norwalk, CT
Hybrid format with 3 days in-person and 2 days from home
Base salary/hourly rate range for this
position in Connecticut is between $20.00 and $30.00 an hour. Please note that
specific compensation decisions are based upon a variety of job-related factors
as permitted by law, including geographic location, credentials, skills,
education, training, and experience.
Salary : $20 - $30