What are the responsibilities and job description for the IT Operations Intern - 2027 Summer Intern position at Wilton Re?
We are searching for an experienced IT Operations Intern - 2027 Summer Intern at our Connecticut office.
IT Operations Intern
Program Overview
Wilton Re’s Norwalk based internship program is 10-12 weeks, fast-paced, and an exciting opportunity to gain professional experience within your field of study or career interest. Interns will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Wilton Re projects. In addition, interns will connect to our company culture through community outreach projects and be able to develop their professional skills and business acumen through frequent exposure to senior leadership, unique projects, and a network of mentors and fellow interns.
Responsibilities
Inventory and document IT processes, workflows, and operational procedures
Support documentation of critical business processes and technology dependencies
Help organize SharePoint and Teams content repositories
Document workflow owners, dependencies, support contacts, and business purpose
Assist with automation governance reporting
Assist with Power BI dashboard maintenance
Build Reports Related To
SDMT capacity utilization
Sprint metrics
Ticket trends
Project status reporting
Operational KPIs
Analyze historical service desk data for trends and improvement opportunities
Assist with project work related to Identity Access Management and Security Groups.
Research AI productivity tools and governance practices
Assist with AI governance documentation
Help evaluate opportunities for SDMT operational efficiencies
What We Look For In a Candidate
Rising junior or senior
Attending a 4-year university, pursuing a bachelors level degree
Ability to work full time beginning of June to mid-August
Authorization to work in the U.S.
Adaptable and positive attitude
Strong communication skills
Continuous growth mindset
Collaborative and innovative
What You Can Expect At Wilton Re
Meaningful project-based work
Community service opportunities
Networking with senior leaders
Working with an assigned mentor
Competitive pay
Professional development sessions
Location
Norwalk, CT
Hybrid format with 3 days in-person and 2 days from home
Base salary/hourly rate range for this position in Connecticut is between $20.00 and $30.00 an hour. Please note that specific compensation decisions are based upon a variety of job-related factors as permitted by law, including geographic location, credentials, skills, education, training, and experience.
Wilton Re strives to attract, develop, and retain a diverse workforce. We are committed to providing an inclusive and accessible work environment where all associates feel valued, respected, and supported. Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current associates, without discrimination. A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential.
IT Operations Intern
Program Overview
Wilton Re’s Norwalk based internship program is 10-12 weeks, fast-paced, and an exciting opportunity to gain professional experience within your field of study or career interest. Interns will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Wilton Re projects. In addition, interns will connect to our company culture through community outreach projects and be able to develop their professional skills and business acumen through frequent exposure to senior leadership, unique projects, and a network of mentors and fellow interns.
Responsibilities
Inventory and document IT processes, workflows, and operational procedures
Support documentation of critical business processes and technology dependencies
Help organize SharePoint and Teams content repositories
Document workflow owners, dependencies, support contacts, and business purpose
Assist with automation governance reporting
Assist with Power BI dashboard maintenance
Build Reports Related To
SDMT capacity utilization
Sprint metrics
Ticket trends
Project status reporting
Operational KPIs
Analyze historical service desk data for trends and improvement opportunities
Assist with project work related to Identity Access Management and Security Groups.
Research AI productivity tools and governance practices
Assist with AI governance documentation
Help evaluate opportunities for SDMT operational efficiencies
What We Look For In a Candidate
Rising junior or senior
Attending a 4-year university, pursuing a bachelors level degree
Ability to work full time beginning of June to mid-August
Authorization to work in the U.S.
Adaptable and positive attitude
Strong communication skills
Continuous growth mindset
Collaborative and innovative
What You Can Expect At Wilton Re
Meaningful project-based work
Community service opportunities
Networking with senior leaders
Working with an assigned mentor
Competitive pay
Professional development sessions
Location
Norwalk, CT
Hybrid format with 3 days in-person and 2 days from home
Base salary/hourly rate range for this position in Connecticut is between $20.00 and $30.00 an hour. Please note that specific compensation decisions are based upon a variety of job-related factors as permitted by law, including geographic location, credentials, skills, education, training, and experience.
Wilton Re strives to attract, develop, and retain a diverse workforce. We are committed to providing an inclusive and accessible work environment where all associates feel valued, respected, and supported. Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current associates, without discrimination. A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential.
Salary : $20 - $30