What are the responsibilities and job description for the Customer Service Specialist position at Wilson?
Key Responsibilities
- Data Entry: Transferring customer information, account details, and sales invoices from paper or digital documents into CRM/database systems.
- Verification: Reviewing and auditing data for errors, ensuring accuracy and data integrity.
- Customer Interaction: Updating records based on direct customer feedback or inquiries.
- Database Maintenance: Sorting, organizing, and securing information.
- Reporting: Assisting with reports or special projects requiring large-scale data manipulation.