Phlebotomist

Performs venipuncture and specimen collection/processing; completes chain-of-custody collections and breath alcohol testing as required; supports order entry and related clerical workflows; answers laboratory phones and provides customer service; assists with inventory of phlebotomy supplies. Reports to the Director or Manager of Department. FLSA: Non-Exempt.

• Review providers’ orders, quick-register patients when needed, and place appropriate lab orders per the provider’s requisition.
• Verify patient identity using two patient identifiers prior to collection.
• Obtain blood specimens via venipuncture, finger stick, or heel stick per policy; collect urine, throat, and nasal specimens as ordered.
• Label specimens with at least two identifiers plus date/time and collector initials; ensure specimen integrity and proper handling.
• Perform chain-of-custody urine drug screen collections and breath alcohol testing per policy.
• Coordinate therapeutic drug-monitoring collections in collaboration with nursing to align dose and draw time.
• Resolve unusual or unclear test orders by contacting the ordering provider, pathologist, nursing station, or reference lab; elevate unresolved items to the supervisor.
• Process and route specimens to the correct internal lab departments or reference laboratories according to policy.
• Maintain par levels of collection supplies; complete weekly departmental inventories.
• Participate in performance improvement activities and required education; perform other duties as assigned.

Populations Served: Neonate, Infant, Early Childhood, Late Childhood, Adolescent, Young Adult, Middle Adult, Older Adult.

Protected Health Information Accessed: Demographic, Clinical, Insurance, Financial, Complete Medical Record.

Bloodborne Pathogens Exposure: Occupational exposure may be present for all employees in this role.

Physical Requirements (typical): Frequent standing, walking, sitting, reaching, keyboard entry, and repetitive hand/arm movements; occasional kneeling, squatting, pushing/pulling up to 25 lbs, lifting/carrying up to 25 lbs; rare climbing/running and higher weight pushes/pulls or lifts. Vision near/far and depth perception are frequent/constant; color distinction frequent.

Environmental Exposures: Frequent contact with blood/bodily fluids; occasional exposure to biohazardous waste, communicable diseases/pathogens, dust, gases/vapors/fumes, hazardous chemicals/medications; latex exposure occasional.

Education: High School diploma preferred.

License/Certification: Phlebotomy certification preferred.

Certifications: BCLS required (if applicable by facility policy).

Skills: Critical thinking, decisive judgment, ability to work with minimal supervision under stress; rapid learning and use of multiple software systems; effective English communication (read/write/speak); ability to complete the Skills Competency Checklist within 90 days of hire.