What are the responsibilities and job description for the FULL TIME - Patient Accounting- Self Pay Representative position at Wilson Health?
Wilson Health is looking for a direct hire Self Pay Representative or our location in Sidney, Ohio.
Key Perks and Benefits
Working Hours: 8am - 5pm (4 days per week) and 8am - 2pm (one day per week, (alternating Monday and Friday),
(working hours and days are subject to change)
Shift: 1st shift
Position Reports to: Department Supervisor/Manager
POSITION SUMMARY: Under the direction of the Director and Supervisors of Patient Accounts, the Self Pay Rep will make/answer patient calls, take patient payments, set up payment plans, send out HCAP forms, and ensure when HCAP form is sent back that it has been completed correctly.
Essential Duties And Responsibilities
Effectively present information and respond to questions from groups of Supervisor/Manager, patients, patient families, and the general public. This would include the pediatric client, the adolescent client, the young-middle aged adult client and the geriatric client.
RESPONSIBILITY OF SELF PAY REP
Self-Pay Rep will call patients with outstanding balances to try to collect payment.
Mailing out HCAP form to patients to see if the patient is qualified for financial assistance.
HCAP form is received, Self-Pay Rep will ensure it was completed correctly. If not, the Self Pay Rep will call patient, advise of error(s), and mail new HCAP form to patient. Works mail as it applies to Self-Pay Rep.
Other duties may be assigned.
Qualifications Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to communicate with a professional friendly personality to the customer is essential. Internet skills and the ability to navigate through different systems.
EDUCATION And/or EXPERIENCE
High school diploma or general education degree (GED). This is an entry level position into the back-end office.
Must have exceptional customer service.
EPIC Experience Is Required
Mission & Vision & Values:
Key Perks and Benefits
- Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
- Generous paid time off program beginning day one.
- Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental and Vision Insurance. Coverage begins the first of the month after date of hire.
- H S A with employer contribution for eligible health plans, FSA for qualifying medical and dependent care expenses.
- Company Paid Life, Short Term and Long Term Disability Insurance.
- Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance.
- Industry leading retirement plan- employer contributions begin day one, no waiting period for participation.
- Tuition Assistance Program.
- Free onsite employee fitness center.
- Discounted Child Care Program
Working Hours: 8am - 5pm (4 days per week) and 8am - 2pm (one day per week, (alternating Monday and Friday),
(working hours and days are subject to change)
Shift: 1st shift
Position Reports to: Department Supervisor/Manager
POSITION SUMMARY: Under the direction of the Director and Supervisors of Patient Accounts, the Self Pay Rep will make/answer patient calls, take patient payments, set up payment plans, send out HCAP forms, and ensure when HCAP form is sent back that it has been completed correctly.
Essential Duties And Responsibilities
Effectively present information and respond to questions from groups of Supervisor/Manager, patients, patient families, and the general public. This would include the pediatric client, the adolescent client, the young-middle aged adult client and the geriatric client.
RESPONSIBILITY OF SELF PAY REP
Self-Pay Rep will call patients with outstanding balances to try to collect payment.
Mailing out HCAP form to patients to see if the patient is qualified for financial assistance.
HCAP form is received, Self-Pay Rep will ensure it was completed correctly. If not, the Self Pay Rep will call patient, advise of error(s), and mail new HCAP form to patient. Works mail as it applies to Self-Pay Rep.
Other duties may be assigned.
Qualifications Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to communicate with a professional friendly personality to the customer is essential. Internet skills and the ability to navigate through different systems.
EDUCATION And/or EXPERIENCE
High school diploma or general education degree (GED). This is an entry level position into the back-end office.
Must have exceptional customer service.
EPIC Experience Is Required
Mission & Vision & Values:
- Improve the health and wellness of the community by delivering compassionate, quality care.
- Be a trusted, nationally recognized leader of innovative, collaborative, community health.
- A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.
