What are the responsibilities and job description for the Sales Associate position at Wilson-Finley Company?
Company Description Wilson-Finley Company is a construction firm headquartered at 5901 Chapel Hill Road in Raleigh, North Carolina. The company supports a range of construction projects, providing materials and services to clients across the region. Team members work closely with contractors, project managers, and suppliers to help deliver high-quality outcomes. The organization values reliability, customer service, and strong working relationships within the construction industry.
Role Description The Sales Associate is a full-time, on-site role based in Raleigh, NC. This role involves building and maintaining relationships with new and existing customers, responding to inquiries, and providing product and service information tailored to construction project needs. The Sales Associate will prepare quotes, process orders, and coordinate with internal teams to ensure accurate and timely delivery. Daily activities include updating customer records, following up on leads, supporting account management, and assisting with showroom or counter sales. The role also includes working with the sales team on promotions, gathering customer feedback, and contributing to a positive and professional customer experience.
Qualifications
- Experience in customer-facing sales or account support, preferably in construction, building materials, or related industries.
- Strong communication, interpersonal, and negotiation skills, with the ability to build trust-based relationships.
- Comfort with basic math and pricing, and ability to prepare accurate quotes and order documentation.
- Proficiency with common office and sales tools (e.g., email, spreadsheets, CRM or order entry systems).
- Detail-oriented, organized, and able to manage multiple customer requests and follow-ups.
- Ability to work on-site, collaborate with team members, and support a fast-paced environment.
- Knowledge of construction products or willingness to learn technical product information.
- High school diploma or equivalent required; additional education in business or related fields is a plus.