Demo

Quality Assurance/Risk Management Assistant

Wilmington Treatment Center
Wilmington, NC Full Time
POSTED ON 9/24/2025
AVAILABLE BEFORE 11/15/2025

ESSENTIAL FUNCTIONS:

  • Assist in educating and training of staff on the Risk Management program throughout the year.
  • Tracks risk projects as assigned through the facility.
  • Tracks and enters all incident reports into the incident reporting system.
  • Ensures all Incident Report Binders are fully stocked and in order.
  • Responsible for compiling and distributing material prior to meetings, as well as recording the minutes.
  • Responsible for department records management.
  • Assist with coordinating and training activities for facility staff to ensure compliance with regulatory agencies, as needed.
  • Assist Quality Assurance/Risk Manager with developing and implementing quality assurance/performance improvement program and ensures compliance.
  • Completes chart audits in a timely fashion.
  • Assist with the preparation of the agenda, meeting minutes, monthly, quarterly and annual reports.
  • Communicates chart findings with QA/RM and other appropriate staff.


REQUIREMENTS:

  • High school diploma or equivalent required.
  • Bachelors degree or equivalent in Behavioral Science or Social Work required
  • Ability to work with male and female adult (18 ) patients with chemical dependency and mental health disorders
  • Teamwork and excellent customer service
  • CPI and CPR Certifications (offered on site)

BENEFITS:

  • BC/BS Health Insurance (3 plans to choose from, eligible after 30 days of employment)

  • Delta Dental (2 plans to choose from)

  • VSP Vision Insurance

  • Paid life and AD&D insurance

  • 401k with a matching contribution

  • Paid Vacation/Sick/Extended Sick/Personal/Holiday time

  • Short term and Long term disability

  • License/certification renewal and CEU reimbursement

  • Free onsite employee fitness center

  • Free meals

  • Employee Discount program

  • Employee Fun events

  • Annual performance review and Merit increase review

  • Salary increases for obtaining education degrees, professional certification and/or licensure (based on program of study/field of certification and licensure)

  • License/Certification renewal reimbursement

For the 5th consecutive year, Wilmington Treatment Center has been recognized by Newsweek magazine as one of the best Addiction Treatment Centers in the US. We are North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 260 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close-knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.

Education

Required
  • High School/GED or better
Preferred
  • Bachelors or better in Psychology
  • Bachelors or better in Social Work or related field
  • Associates or better in Nursing/Healthcare or related field

Licenses & Certifications

Required
  • Drivers License

Skills

Required
  • Oral Communication
  • Written Communication
  • Communication
  • Safety Minded
  • Attention to Detail
Preferred
  • Computer - Word
  • Computer - Excel

Behaviors

Preferred
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Self-Starter: Inspired to perform without outside help
  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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