Medical Office Administrative Assistant

Medical Office Administrative Assistant - Wilmington Endocrinology

Wilmington Endocrinology is seeking an Administrative Assistant(s) for our growing medical office. This is a forward-facing role that involves a combination of administrative and clinical responsibilities. If you are looking to grow in an administrative position at a medical office, obtain office management experience, and want to make a positive impact in patient's lives, we encourage you to apply!

This position is being offered Full time (40 hours / week) as well as Part time (20 hours / week) ** Part time position would be ideal for an undergraduate student seeking office experience in a clinical setting.

Position Description:

This role involves working collaboratively with administrative and clinical staff to support daily office operations and patient care. Responsibilities may include processing faxes, scanning documents, fulfilling medical records requests, checking in patients, answering incoming calls, confirming appointments, and monitoring provider schedules. The position also requires learning insurance terminology and verification procedures, as well as assisting the nursing and medical teams with patient intake, outgoing referrals, and prior authorizations. Additional administrative duties, special projects, and office-related errands may be assigned as needed.

Skills, Qualifications, and Experiences:

· Positive attitude and hospitable demeanor

· Strong customer service skills and personable

· Must have excellent verbal, written, and communication skills

· Strong technical skills and capability to operate EMR system as well as other office programs such as Word, Excel, and Adobe.

· Problem solving and conflict resolution

· Ability to work well under pressure, proven adaptability, flexibility and willingness to handle a variety of tasks while maintaining a team work mentality

· Focused and eagerness to learn new skills and cross train to other departments

Full Time Benefits include:

3 weeks vacation/sick time paid holidays

401k after 12 months of employment

$20 - $23/hr plus performance bonus

Health Insurance Benefit after 90 days

Short-Term Disability and Life Insurance

**Please submit a cover letter with a resume when applying.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please clarify if you are applying for full-time or part-time position.

Work Location: In person

Salary : $20 - $23