What are the responsibilities and job description for the Group Sales Executive position at Wilmington Blue Rocks?
The Wilmington Blue Rocks are seeking an enthusiastic individual for the position of Group Sales Executive. The ideal candidate is responsible for selling group tickets, suite rentals, and event rentals, picnic events and other group experience initiatives.
Responsibilities:
- Meet or exceed weekly, monthly, and yearly sales goals
- Maintain and manage a list of potential business opportunities
- Conduct sales calls to area businesses, non-profits and other entities as it pertains to group events; follow up as necessary
- Proactively create opportunities for new business with existing customers
- Set appointments and communicate with all prospects with the intent to close business
- Collaborate with other front office staff to achieve team goals and objectives as they pertain to sales, attendance, marketing, tickets and community exposure
- Provide excellent customer service at all times
- Execute group contracts and deliver tickets to group customers
- Other duties as assigned
Knowledge Requirements:
- Prior baseball sales experience preferred
- Prior sales and/or event management experience
- A working knowledge of ticketing and CRM systems; previous experience with Glitnir Ticketing is a plus
- Ability to present sales material to potential clients
- Excellent customer service skills
- Attention to detail and the ability to multi-task in a fast-paced environment
- Excellent written and verbal communication skills
- In-depth knowledge of Microsoft Office Suite Programs
- The ability (and willingness) to work varied and non-traditional hours; including nights, weekends, and holidays
Technology Skills:
- Office Suite-Microsoft Office
- Operating System Software-Microsoft Windows
Skills:
- Communication
- Creativity
- Composure
- Negotiating
- Multi-tasking
- Leadership
Context:
- 40 hours per week in the off-season
- Extended hours per week during the season
- High levels of communication
- Working indoors for most office hours
- Outside in the elements for games
- Fast paced environment with ability to think quickly and communicate well
- Organized to ensure deadlines are met
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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