What are the responsibilities and job description for the Corporate Communications Coordinator position at Wills Group?
Job Purpose and Function The Corporate Communications Coordinator plays a key role in connecting, informing, and engaging employees across the Wills Group, Dash In, Splash In, and SMO brands. This position supports the development and execution of internal and store communications that bring our mission, vision, and values to life, helping every team member feel informed, inspired, and part of our shared purpose to keep Lives in Motion. Working closely with teams across the organization, this role helps plan, write, and deliver communications through a variety of channels, including the company intranet, ThinkTime (store communication app), newsletters, email, and digital signage. The ideal candidate is a strong writer, highly organized, and eager to learn how strategic communication can strengthen culture and improve the employee experience. How You’ll Make an Impact
- Draft, edit, and publish internal news stories, leadership messages, and employee features that inform and inspire.
- Support the creation and delivery of weekly and monthly company communications, including newsletters, Town Hall updates, and major campaign announcements.
- Collaborate with departments across the company to share timely updates, highlight team achievements, and ensure consistent messaging across corporate and retail audiences.
- Help manage content calendars and workflows to ensure communications are accurate, engaging, and aligned with company priorities.
- Maintain and update intranet content, ensuring employees can easily find resources and information.
- Create and schedule posts within an employee mobile app to keep store teams informed of key initiatives, promotions, and operational updates.
- Collaborate with cross-functional teams to ensure clear, coordinated communication between the field and corporate offices.
- Support employee recognition, engagement campaigns, and culture-building efforts through storytelling and events.
- Track communication performance and engagement metrics to continuously improve content and delivery.
- Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.
- 2 years of experience in communications, public relations, or marketing (internship or campus experience welcome).
- Excellent writing, editing, and proofreading skills with strong attention to detail.
- Strong organizational and project management skills with the ability to meet deadlines in a fast-paced environment.
- Proficiency with Microsoft Office and familiarity with digital platforms (for example, SharePoint, Canva, or content management systems).
- A collaborative mindset and a passion for storytelling and culture-building.
- Authorization to work in the U.S. (visa sponsorship or C2C opportunities not available at this time).
- This hybrid role complies with our company’s hybrid telework schedule. Our operating days and hours are Monday through Friday from 8:00 AM to 4:30 PM, with in-office days being Tuesday through Thursday, reserving Monday and Friday as work-from-home.
- This role may require occasional travel for training and events including grand openings and community engagement activities with reimbursement available for approved expenses.
- Financial Well-being: Employer 401(k) match (currently at 7%), health savings plan, and financial planning.
- Physical Well-being: Comprehensive health, vision, and dental plans tailored to meet the needs of our people and their families, even their pets!
- Paid Time Off: (6 weeks) Vacation, sick, personal, community engagement, and parental leave for new parents. (7 weeks)
- Work/Life Balance: Hybrid and flexible work environment, Employee Assistance Program, travel assistance, family life planning.
- Exclusive Discounts: Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.
- Education and Development Opportunities: 100% tuition reimbursement to support our team’s education goals, robust development programs, and certificate program assistance (up to 100% employer-paid).
- Competitive Salary: Competitive pay matched to DC Metro area.
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