Sales And Leasing Consultant

Primary Function:

Under the direction and supervision of the Sales Manager, this position is responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards. Performs all duties within the objectives, standards, and policies of Willis Automotive.

Duties and Responsibilities:

·        Understands that business is built on customer satisfaction; makes the commitment to always guarantee customer satisfaction.

·        Works as a member of a well-rehearsed team showing utmost attentiveness and respect to colleagues and guests alike.

·        Establishes personal sales and income goals that are consistent with dealership standards; develops strategies to ensure these are met consistently.

·        Greets all customers in a professional and timely manner; ability to work with a diverse group of people.

·        Determines customer needs by asking questions and listening.

·        Keeps abreast of inventory, features, accessories, etc and how they benefit customers.

·        Prospects on a daily basis; maintains up-to-date information on prospects and customer in company database.

·        Maintains a dealership sanctioned follow-up system to encourage repeat and referral business.

·        Demonstrates vehicles (includes test drives). 

·        Coordinates the delivery process of sold vehicles to customers; ensures that customer understands the vehicle's operating features, warranty and paperwork.

·        Understands the terminology of the automobile business/industry and keeps current with changes in products.

·        Knows and understands equity and values and is able to explain depreciation to customers.

·        Understands the federal, state and local laws which govern retail auto sales.

·        Sells customers on other services to emphasize the quality and efficiency of the dealership's operation.

·        Must be willing to work a flexible schedule including evenings and Saturday's; early morning hours for moving vehicles during inclement weather.

• Communicates work accomplishments and activities to manager on a regular basis.
• Attends sales meetings and training as scheduled and/or requested.
• Assists other sales consultants' customers and prospects in their absence. Treats these customers like their own guest and dedicates the necessary time to make the sale.
• Becomes civically involved in such areas as charities, rotary or breakfast clubs, Chamber of Commerce, etc.
• Prepared to work with other sales staff in moving entire inventory of new and pre-owned vehicles during inclement weather such as snow or hail.
• Must be willing to become certified in multiple car lines and attend ongoing training.
• Works with other departments (service, collision, etc.) to ensure that vehicles are repaired as expected and on schedule.
• Performs any other related duties as assigned.

What we need from you:

·        Ability to read and comprehend instructions and information

·        High school diploma or equivalent required; college degree preferred

·        Minimum of one year successful sales experience

·        Strong ability/desire to meet and maintain sales goals on a consistent basis

·        Ability to lift up to 40-50 pounds comfortably while demonstrating 3rd seat options on vehicles

·        Valid Iowa driver's license

·        Must maintain an acceptable driving record in accordance with insurance provider

• Ability to operate vehicles with both manual and standard transmissions
• Skill to maneuver all types of vehicles in the forward, park, reverse, and parallel positions 

·        Excellent written and oral communication skills

• Must have ability to work well in a team-based environment