What are the responsibilities and job description for the Operations Technician I, II, or III position at Williams?
Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.
As Operations Technician I, II, or III, you will support pipeline and facility operations by safely operating, inspecting, maintaining, and troubleshooting equipment. This is a progressive, multi-level role where scope, independence, and technical complexity increase by level. Success in this role requires a strong commitment to safety, compliance, teamwork, and continuous learning.
Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Key Responsibilities (All Levels)
Operations Technician I
Required (All Levels):
As Operations Technician I, II, or III, you will support pipeline and facility operations by safely operating, inspecting, maintaining, and troubleshooting equipment. This is a progressive, multi-level role where scope, independence, and technical complexity increase by level. Success in this role requires a strong commitment to safety, compliance, teamwork, and continuous learning.
Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Key Responsibilities (All Levels)
- Safely operate, inspect, and maintain pipeline and facility equipment in compliance with operational, technical, environmental, and regulatory requirements
- Monitor equipment and facilities to ensure safe, reliable, and efficient operations
- Follow all company policies, procedures, and safe work practices
- Maintain working knowledge of site-specific equipment, permits, and compliance requirements
- Complete assigned reports, logs, and maintain accurate operations and preventive maintenance records
- Protect personnel, communities, the environment, and company assets
- Coordinate work activities with contractors as needed, reinforcing safety expectations
- Perform damage prevention activities including pipeline locating, marking, and excavation coordination
- Support preventative and remedial maintenance activities
- Perform other duties as assigned
Operations Technician I
- Perform routine inspections and maintenance with guidance
- Use hand tools and basic diagnostic equipment
- Develop foundational knowledge of process control systems, PLCs, and facility equipment
- Demonstrate ability to learn systems, procedures, and site operations
- Read and interpret drawings, schematics, and technical documentation
- Analyze operating data and collaborate to resolve technical or operational issues
- Perform intermediate troubleshooting and maintenance with limited supervision
- Apply working knowledge of process control systems and PLCs
- Independently troubleshoot and resolve complex operational and technical issues
- Serve as a technical resource and mentor for less experienced technicians
- Lead or support complex maintenance activities and operational improvements
- Apply advanced knowledge of process control systems, PLCs, and site-specific equipment
Required (All Levels):
- High School Diploma or GED
- Operations Technician I:
- Associate’s degree or two-year technical degree preferred
- Minimum six (6) months of mechanical, technical, or controls systems experience in oil & gas or a related internship with an Associate’s degree
- Operations Technician II:
- Minimum two (2) years of related experience, including at least one (1) year as a technician in the oil & gas industry
- Associate’s degree or two-year technical degree preferred
- Operations Technician III:
- Minimum three (3) years of demonstrated experience as an operations technician or similar role
- Associate’s degree or two-year technical degree plus two (2) or more years of multifaceted oil & gas operations experience
- Process Control Systems and Programmable Logic Controllers (PLCs):
- Technician I: Basic
- Technician II: Working proficiency
- Technician III: Advanced proficiency
- Proficiency with Microsoft Office applications and general PC skills
- Comfortable adopting technology and applications to improve operational efficiency
- Operate, start, stop, and monitor natural gas compression units
- Maintain compressors, turbines, pumps, valves, instrumentation, and measurement systems
- Execute calibrations and inspections on instrumentation, control systems, PLCs, and electrical systems (VAC/VDC)
- Perform right-of-way activities, including valve maintenance and pipeline locating
- Ability to work in extreme temperatures, loud environments, and enclosed spaces
- Lift and carry up to 50 lbs.; team lift heavier loads as needed
- Stand, walk, climb, bend, stoop, and squat for extended periods
- Work at elevated levels using ladders, scaffolding, man lifts, or towers with appropriate PPE
- Use hand and power tools safely
- Available for after-hours work, on-call rotations, nights, weekends, and holidays as required
- Willingness to work overtime and 10–12 hour shifts
- Travel between company locations may be required, with occasional overnight stays
- Valid state driver’s license with a clean driving record
- Strong organizational and interpersonal skills
- Safety-first mindset demonstrated in daily work