What are the responsibilities and job description for the IT Business Systems Analyst III position at Williams?
Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.
As an IT Business Systems Analyst III, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems!
Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Responsibilities/Expectations:
As an IT Business Systems Analyst III, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems!
Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.
Responsibilities/Expectations:
- Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems
- Serves as the subject matter specialist and business partner between IT and business/end-user team(s)
- Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
- Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
- Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
- Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
- Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle
- Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align IT solutions with business initiatives
- Leverages generative AI concepts, prompt engineering, AI‑assisted development, and ethical AI practices to solve real business problems
- Other duties as assigned
- Required: High school diploma or GED and a minimum twelve (12) years' IT experience, OR Associate's degree and a minimum eight (8) years' IT experience, OR Bachelor's degree in IT-related field and a minimum five (5) years' IT experience
- Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
- Demonstrated ability with application support, problem solving, process improvement, requirements gathering, documentation, and reporting
- Superb customer service skills, including the ability to interact with a diverse group of individuals
- Proficiency in PowerBI, SSIS, and SSRS development
- Preferred: C# or Python programming experience
- Preferred: Database development, design, and reporting
- Preferred: Knowledge of SQL and Database
- Preferred: OSIsoft PI Administration, DCOM, or OPC experience
- Preferred: Any experience with advanced cloud-based analytics
- Preferred: Experience working directly with field operations
- Proficiency in Microsoft Office Applications and PC skills