Business Process Analyst III/Sr

As Business Process Analyst, and as a part of the Maintenance Management Operations Support team within Operations Support Services, you will support enterprise work management by promoting consistency, improving system effectiveness, and enabling efficient operational execution. In this role, you will serve as a Maximo Work Management subject matter expert, addressing system and process issues while helping streamline workflows and reduce inefficiencies. You will partner with Operations, IT, and Business Support to enhance system usability, maintain data integrity, and support a more efficient workforce, with a focus on standardizing practices and leveraging system capabilities to simplify work.

Responsibilities/Expectations:

• Analyzes existing business processes; assists with developing sustainable, repeatable and quantifiable business process improvements
• Creates and coordinates process improvement opportunities, researches and develops operational standards and procedures that focus on enhanced safety, increased efficiency and reduced costs
• Applies data analysis and technological skills to fulfil data analysis requests, produce metric reports, and support business decisions using data
• Leads multiple company partners to ensure organizational alignment and project success
• Drives development of change management activities
• Resolve work management and compliance support tickets to ensure timely and effective execution of maintenance processes
• Provide training, coaching, and guidance to system users to support proper execution of work management processes and standards
• Maintain data integrity by managing equipment and asset information across systems, drawings, and other sources of record
• Other duties as assigned
  
  

Education/Years of Experience:

• Required: Bachelor’s degree in Business, Engineering or related major and seven (7) years of experience OR High School Diploma/GED and nine (9) years’ experience in data analysis, project management, process improvement, or other related experience
  
  

Other Requirements:

• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
• Proficiency in Microsoft Office Applications and PC skills
• Preferred: Proficiency with analytics languages (i.e. SQL, Python, etc.) and platforms (i.e. Power BI, Microsoft Access, Oracle, and etc.)
• Preferred: Proficiency with process mapping and value stream mapping
• Travel up to about 25%
  
  

, Independently analyzes and develops short and long term solutions to Information Technology (IT) needs through developing new and modifying existing applications. Coordinates with users to determine IT requirements. Reviews system requirements and business processes. Codes, tests, debugs and implements software applications. Provides information technology advices and services to internal clients.