What are the responsibilities and job description for the Front Desk Receptionist/Office Assistant position at Williams Chiropractic Care?
Williams Chiropractic Care is committed to providing excellent natural healthcare to our patients so that they may live a healthy and pain free life style.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- On-the-job training
- Safe work environment
- Lively atmosphere
- Casual work attire
Responsibilities:
- Greet and welcome patients and visitors to the dental office
- Answer phone calls with a strong, but friendly voice
- Schedule appointments and manage the office's calendar
- Verify insurance coverage and process patient payments
- Maintain patient records and update information as necessary
- Assist with office management tasks
- Provide excellent customer service and address patient inquiries or concerns
- Collaborate with the team to ensure smooth operations of the front desk
Skills:
- Previous experience working in a healthcare office or similar front desk role is preferred
- Proficiency in using phone systems and computerized scheduling software
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Knowledge of medical terminology and procedures is a plus
- Excellent organizational and multitasking abilities to manage appointments, paperwork, and administrative tasks effectively
- Attention to detail to ensure accurate record keeping and billing processes
- Ability to work well in a team environment and communicate effectively with patients, staff, and providers
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $17.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17