What are the responsibilities and job description for the Front Desk Receptionist position at Wagging Willow?
Job description
Our growing grooming and boarding facility is seeking a full-time Receptionist. Newly remolded building and great work environment with potential to learn and grow with our team. Receptionist Qualifications: The ideal candidate needs to be punctual, self-motivated, a quick thinker, able to multi-task efficiently, and have excellent communication skills and compassion.
Job Requirements:
-Must be able to be at work by 7:30
-Must be friendly & outgoing
-Must be able to stand for long periods of time
-Must be comfortable handling and restraining animals
-Must be able to lift 50lbs
-Drug testing and background check prior to employment are also requirements for this position
Job Duties:
-Greet clients with positive enthusiasm while checking them in and out and have the ability to remain calm, collected and professional in a busy environment
-Handle a multi-line phone system
-Manage scheduling appointments, surgical procedures, and boarding reservations
-Ability to remain calm and compassionate with clients who might be distraught and/or angered
-Ensuring paperwork is filled out completely and that all forms are signed
-Accurately inputting client information in the record database
-Relaying accurate information to our groomers
-Ensuring the lobby and front desk are kept clean and orderly
-Collecting and processing payments
-Completing end of shift financial management
-Willingness to fill in wherever needed (this includes bathing animals, caring for our boarding guests, playing with dogs in doggie daycare, doing laundry, or whatever other tasks might be asked of you).
-Occasional weekend Kennels duties are required
*previous receptionist or office experience is recommended, but not required to apply*
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Morrilton, AR 72110 (Required)
Ability to Relocate:
- Morrilton, AR 72110: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $13