Administrative Manager

William Raveis Real Estate, Mortgage & Insurance (WRRE) is the #1 family-owned real estate company in the Northeast and Florida. CEO William Raveis founded the luxury brokerage 50 years ago and has turned it into a real estate powerhouse with more than 4,400 talented sales associates across 140 offices. WRRE is the only privately held firm offering the most complete set of best-in-class services: from buying and selling with state-of-the-art marketing tools, to renovating and staging, to mortgage, insurance and closing services.

Summary:

This position provides marketing and administrative support to Sales Manager, Marketing Coordinator and Real Estate Agents.

Job Responsibilities:

Property Listings Management & Administrative Support

• MLS (Multiple Listing Service) support.
• Transaction management (SkySlope platform) auditing, training assistance, check scanning
• M&T desktop check depositing and check printing.
• Order For Sale Sign installation & removal for every Listing.
• Professional Office Communications: Email, Yammer, Company Contests, Local Events.
• Receptionist Duties; answer incoming calls and direct business appropriately.
• Submit and track agent marketing reimbursements.

Facilities Management Support

• Office A/P invoice processing via Concur platform.
• Maintain and order office supplies.
• Troubleshoot printer issues. Copier toner supplies.
• Communication with Headquarters departments via KACE Ticketing System.

Marketing

• Awareness & compliance of Company branding, social media and marketing standards.
• Weekly Office Recap email.
• Office window brochures; create, print and maintain with updated properties.
• Assist the Marketing Coordinator with the Office’s Social Media account. Create & post to IG/FB per calendar.
• Assist Sales Manager with planning and executing office events: sales meetings, lunch & learns, awards luncheon, annual fundraiser, holiday parties, etc. Create corresponding marketing materials: invitations, signage, QR code flyers.
• Support for our Sales Associates with a variety of Marketing tasks & Company tools.

o Raveis.com, Moxi Present CMA agent web page support; profiles/bios, testimonials, adding videos.

o Raveis365 Cloze – support agents in this contact database platform.

o General Social Media support for Sales Agents to effectively promote their brand across platforms.

o Marketing support using company templates on MAXA (online print and digital platform).

o General Marketing support for our Sales Associates.

o Log agent touch points into KACE Marketing Activities system.

New Agent Setup

• Onboard new sales associates – Complete all items on the ‘New Hire’ onboarding ticket
• Raveis 365 Overview and tool training.
• Update office roster, cell phone and address lists.

Knowledge, Skills and Abilities:

• Experience in Real Estate office environment, with a solid understanding of MLS systems
• Bachelor's degree or equivalent work experience.
• Proficiency in Microsoft 365 Suite
• Social media experience.
• Ability to prioritize; meeting shifting demands in a sales environment.
• Ability to work autonomously. Responsible for making decisions at the local office and communicating closely with management. The ability to stand by those decisions when given a task, and to drive involvement with the agents.
• Excellent written, editing and communication skills. Typing accuracy and speed on computer.
• Strong customer service skills.

Physical Demands:

This position requires an individual to sit mostly at a desk, working on a computer. On occasion the position requires standing, reaching, bending, squatting and walking. The maximum requirement to lift is no more than 20 lbs.

Hours of work:

• Part-time, Mon-Fri 10am-4pm... (6 hours per day)