What are the responsibilities and job description for the Office Admin/Customer Service Rep - Part Time 20 - 25 hours weekly position at William J Lynch Ins Agency?
We are seeking a Customer Service/Account Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving billing/policy issues.Responsibilities:Answer phones and emails for customer inquiries and concernsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsGets along well with othersCompany DescriptionSmall Independent Insurance Agency
Salary : $25 - $28