Demo

Commercial lines account manager

William Goodrich Ins
Milton, MA Full Time
POSTED ON 12/8/2025 CLOSED ON 2/8/2026

What are the responsibilities and job description for the Commercial lines account manager position at William Goodrich Ins?

Goodrich-Donna Benoit Ins is looking for a dedicated Commercial Lines Account Manager to join our growing team in Milton, Massachusetts. We're not just an insurance agency; we're a trusted partner committed to providing exceptional service and tailored solutions to our business clients. Imagine a workplace where your expertise is valued, your contributions make a real difference, and you're part of a supportive community focused on client success. Youll be the go-to person for a diverse range of commercial clients, guiding them through the complexities of insurance and ensuring they have the right protection in place. We pride ourselves on building lasting relationships, and as our Commercial Lines Account Manager, you'll play a crucial role in nurturing those connections. If you have a passion for insurance, a knack for problem-solving, and a desire to work in a positive, client-focused environment, we invite you to explore this exciting opportunity with us.BenefitsAnnual Base Salary Bonus OpportunitiesPaid Time Off (PTO)Work from HomeHealth InsuranceDental InsuranceHands on TrainingCareer Growth OpportunitiesRetirement PlanResponsibilitiesServe as the primary point of contact for a portfolio of commercial insurance clients.Assess client needs and recommend appropriate insurance coverage solutions.Coordinate and manage the renewal process for existing accounts, including marketing to appropriate carriers.Focus on coverage assessments, upsell, cross sell and new business revenue.Liaise with insurance carriers and underwriters to negotiate terms and resolve issues.Maintain accurate and up-to-date client records in the agency management system.RequirementsExperience managing commercial insurance accounts.Strong understanding of commercial insurance policies, including General Liability, Property, Workers' Compensation, and Commercial Auto.Excellent communication and interpersonal skills, with the ability to build rapport with clients and underwriters.Proficiency in insurance management software, AMS360, Agency Zoom, working with AI and standard office applications.Detail-oriented with strong organizational and time management abilities.A commitment to providing exceptional customer service.

Salary : $55,000 - $80,000

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