What are the responsibilities and job description for the Business Development Account Manager position at WILLIAM F RYAN COMMUNITY HEALTH CEN?
WORK SCHEDULE: Monday - Friday: 9am - 5pm
Position Overview:
The Business Development Account Manager will ensure that the assigned duties and projects, as they relate to community outreach and engagement, are in alignment with and support the mission and goals of Ryan Health.
Essential Functions:
The Business Development Account Manager will broaden Ryan Health’s market share and achieve set goals by establishing and implementing strategies, associated presentations, sales training curriculums, and service programs and referral processes relative to the region’s Healthcare marketplace.
The Business Development Account Manager, in consultation, and in collaboration with the Chief Operations Officer and Chief of Community Engagement and Strategic Partnerships will:
- Generate business through an established marketing strategy and business contacts.
- Develop and implement a marketing and sales strategy designed to achieve growth objectives for designated regions.
- Conduct market research for assigned regions to identify regions specific targets.
- Promote the Organization and its services on a regional level by recommending, monitoring, and analyzing advertising and promotional needs, including direct mail, internet, radio, and print/electronic media.
- Effectively communicate the value proposition through proposals and presentations for all contract targets.
- In conjunction with the COO and existing operational staff, establish staff and customer training and education materials for all new business opportunities including contract feedback to improve processes with operations team as needed.
- Sustains rapport with key accounts by making periodic visits, exploring specific needs, anticipating new opportunities.
- Promote and communicate marketing and sales strategy with the region’s management team.
- Represent Ryan Health at meetings, as assigned, and indicated.
- Attending Community Board and other civic meetings, as determined, and needed.
- Assist with scheduling patient appointments, data collection, input and analysis.
- Other special projects and assignments, as assigned.
Qualifications:
Minimum Experience and Skills Required:
- Minimum two (2) years of work experience in Nonprofit community-based organizations, patient services, or business development experience in a comparable sized healthcare company, establishing marketplace targets and strategies.
- Strong organizational skills and attention to detail.
- Strong communication, interpersonal, and customer service skills.
- Proficiency in MS Office and Internet research a must.
- Exceptional interpersonal skills, with a focus on rapport building, listening and questioning skills.
- Ability to execute a strategic plan and marketing strategy.
- Ability to travel throughout boroughs of NYC regularly.
Education, Licenses and/or Certifications Required:
- Bachelor’s Degree
Preferred Qualifications:
- Advanced degree in a related/applicable field
- Prior experience in a multi-site Federally Qualified Health Center (FQHC) or other health care environment.
- Fluency in Spanish or French
Competencies Required:
Computer Skills:
- Computer proficiency, including use of excel, etc.
- Data collection and use
Customer Service:
- Professional, courteous, and respectful attitude in dealing with others.
Cooperation/Teamwork:
- Works well with others.
- Contributes input to improve outcomes.
- Asks others for opinions and feedback; provides feedback in a tactful respectful way.
Minimal Training Time:
- Six months
Working Conditions:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, talk, and hear.
The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed in an office and outreach settings which includes the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary. The noise level and space accommodation in the work environment may vary.
Work hours are flexible with some evening and weekend hours required for community health and other events and meetings.
Disclaimer
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.
Equal Opportunity Employer
Ryan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.
Salary : $66,300