What are the responsibilities and job description for the Case Coordinator position at WILLCARE?
We are hiring a dynamic, detail-oriented Case Coordinator in Buffalo, NY with cross covering in our Niagara Falls, NY office.
At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
Average Hours Per Week: 15 hours
We strive to offer benefits that reward the whole you!
Job Summary
The Home and Community Bases Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients daily. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.
At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
Average Hours Per Week: 15 hours
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals.
Job Summary
The Home and Community Bases Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients daily. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.
- Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers.
- Processes payroll for caregivers on a weekly basis.
- Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
- Participates in the on-call rotation of the agency.
- High school education or equivalent required.
- Scheduling and data entry experience preferred.
- Ability to coordinate many activities at one time.
- Strong customer service skills.