What are the responsibilities and job description for the Case Coordinator position at LHC Group?
Summary
We are hiring a dynamic, detail-oriented Case Coordinator in Buffalo, NY with cross covering in our Niagara Falls, NY office.
At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
Average Hours Per Week: 15 hours
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
Responsibilities
Job Summary
The Home and Community Bases Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients daily. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.
- Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers.
- Processes payroll for caregivers on a weekly basis.
- Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
- Participates in the on-call rotation of the agency.
Education and Experience
Education & Experience
- High school education or equivalent required.
Skill Requirements
- Scheduling and data entry experience preferred.
- Ability to coordinate many activities at one time.
- Strong customer service skills.
Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.