What are the responsibilities and job description for the Part Time Front Desk position at Willamette Wine Country RV Park?
Location: On-site (RV Resort / Hospitality Property)
Employment Type: Part-Time
Nestled on the bank of the Yamhill River in Oregon's scenic Willamette Valley, our RV park is known for its quiet, friendly atmosphere. Nearby you'll find wineries, live music, golf, casinos, historic small towns and an aviation museum. And that's just for starters.
Position Summary
The Front Desk Associate provides guest support by managing check-ins, handling inquiries, and delivering excellent customer service to ensure a positive guest experience.
Key Responsibilities
Employment Type: Part-Time
Nestled on the bank of the Yamhill River in Oregon's scenic Willamette Valley, our RV park is known for its quiet, friendly atmosphere. Nearby you'll find wineries, live music, golf, casinos, historic small towns and an aviation museum. And that's just for starters.
Position Summary
The Front Desk Associate provides guest support by managing check-ins, handling inquiries, and delivering excellent customer service to ensure a positive guest experience.
Key Responsibilities
- Greet guests and manage check-in and check-out processes
- Respond to guest inquiries in person, by phone, or email
- Provide information about property amenities, policies, and local area
- Handle reservations, payments, and basic administrative tasks
- Address guest concerns and escalate issues when needed
- Maintain a clean, organized front desk area
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Basic computer skills and ability to handle reservations systems
- Ability to multitask and remain organized
- Professional and friendly demeanor
- Availability for flexible scheduling, including weekends and holidays
- Flexible scheduling
- Indoor, guest-facing role
- Fast-paced environment with frequent guest interaction
- May require weekends and holidays