What are the responsibilities and job description for the Service Writer position at Wilkins RV?
Company: Wilkins Recreational Vehicles
Position Title: Service Writer
Location: Nichols, NY 13812
We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.
Salary Range:
Position Title: Service Writer
Location: Nichols, NY 13812
We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.
Salary Range:
- $55,000.00 - $65,000.00 annually.
- Medical/Dental/Vision Insurance with multiple options
- 401K and Employer Match Program
- PTO and Sick Time
- Voluntary Benefit Program
- Employee Referral Program
- Employee Discount
- RV Borrowing Program
- Greets, establishes, and maintains a positive rapport with customers.
- Assist customers in determining needs. Promotes our products and services accordingly
- Estimate cost of repair and prepares itemized service order.
- Initiates service orders, secures customer’s signature, and closes when completed
- Develops a keen understanding of all our products and services.
- Understands effective service sales processes and actively seeks sales opportunities to grow financial sustainability.
- Maintains good communication with customers and follows up after work is completed to ensure satisfaction.
- Understands customer’s needs, committed to exceed customer expectations every day.
- Complies with all company policies and procedures.
- A minimum of 2 years’ experience is preferred but not required.
- Motivated individual who enjoys working in a fast-paced environment.
- Professional appearance.
- Strong communication skills.
- Positive attitude, strong work ethic, professional conduct.
We are the #1 RV Dealer in New York!
Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
Salary : $55,000 - $65,000